Operations | Monitoring | ITSM | DevOps | Cloud

Grafana Incident: First look at the smart incident management tool

Announcing Grafana Incident, the smart incident management tool for your teams. Grafana Incident allows teams to start collaborating immediately by automatically setting up all the essential spaces and resources needed for incident response, from Zoom meetings and Slack channels to a tracker for important tasks and TODO items. A chatbot offers a command-line interface for managing incidents, and provides the ability to instantly embed Grafana queries, dashboards, and metadata, GitHub issues and pull requests, and more. Grafana Incident is available in preview for Grafana Cloud users.

Get Proactive with Nexthink - Part 1

With the rapid development of innovation within the IT space, teams are dealing with an endless influx of support tickets. In order to provide a consistently exceptional digital experience IT teams must keep up with this evolution. This entails advancing beyond reacting to incidents that have already occurred – and starting to proactively solve issues before they ever make an impact on employees.

Difference Between Public, Private, and Hybrid Cloud

Cloud computing is vast. It encompasses a huge range of architectural styles, classifications, and types. This complex computing network has transformed the way we work and is a crucial part of our daily lives, both at home and at work. For organizations, there are many ways to “cloud”, but let’s start with the basics of cloud computing; the internet cloud.

Get Proactive with Nexthink - Part 2

With the rapid development of innovation within the IT space, teams are dealing with an endless influx of support tickets. In order to provide a consistently exceptional digital experience IT teams must keep up with this evolution. This entails advancing beyond reacting to incidents that have already occurred – and starting to proactively solve issues before they ever make an impact on employees. Stay up-to-date with Nexthink Follow us on.

Get Proactive with Nexthink - Part 3

With the rapid development of innovation within the IT space, teams are dealing with an endless influx of support tickets. In order to provide a consistently exceptional digital experience IT teams must keep up with this evolution. This entails advancing beyond reacting to incidents that have already occurred – and starting to proactively solve issues before they ever make an impact on employees. Stay up-to-date with Nexthink Follow us on.

Sneak Peak at Nexthink Engage

Nexthink Engage allows employees to cut through the digital workplace noise with two-way communication. Attention grabbing notifications further reduce the inefficiency caused by emails and ensure employees only respond by sending messages relevant to their digital experience. Nexthink Engage combines employee feedback with Nexthink technical data to solve problems that matter in the workplace.

Optimize your resource classes with the CircleCI resources dashboard

CircleCI cloud offers over 20 resource classes (varying CPU and RAM) across multiple execution environments. Finding the best resource class size for your job — not too big and not too small — can sometimes be a challenge. But now, you can view CPU and RAM usage for Docker executors within the UI. The new dashboard, found in the new Resources tab on the job details page, displays the CPU and RAM, for all parallel runs in your Docker job.

Let's talk engineering; building software by building community

For the past three years, I have been running and facilitating a community where folks from all levels and departments at CircleCI can come together to discuss diverse topics. We call it “Let’s Talk Engineering.” Some of the topics we’ve covered have been technical in nature, while others have focused more on leadership: how different teams operate, personal growth, and writing to name a few. Let’s Talk Engineering celebrates interdisciplinarity and multidisciplinarity.

What is OpenTelemetry and Why is Scout All In?

Before we talk about OpenTelemetry, we should talk about telemetry. Telemetry is: And an instrument is: For the purpose of measuring running computer software and systems, our instruments are virtual instruments. That is to say, code that measures other code. It sounds simple: read a measurement and send it to a remote location. In practice, to make that telemetry data useful in today’s cloud-native and ever more complex environments, there are huge logistical and technical hurdles to overcome.