Operations | Monitoring | ITSM | DevOps | Cloud

In the tenth and final episode of Masterclass 2025, discover all the latest features released in ServiceDesk Plus in the last six months, followed by an AMA session where our product experts answered your queries.

In the tenth and final episode of Masterclass 2025, discover all the latest features released in ServiceDesk Plus Cloud in the last six months, followed by an AMA session where our product experts answered your queries.

​If you're using OpenTelemetry to collect traces or logs, shipping that data into Sentry is easy with the new OTLP endpoints. We're going live to take you through how you can get started using OpenTelemetry with Sentry.

AI improves IT team efficiency by connecting help desk issues to larger patterns. It identifies recurring problems across different users and locations, which enhances problem-solving and speeds up response times. This capability has a significant effect on overall operational effectiveness.

Ivanti is a leading enterprise software company that offers a powerful, cloud-based IT and security platform. Our solutions are designed to scale with your business, helping IT and Security teams boost operational efficiency, cut costs and stay ahead of security threats. The Ivanti Neurons platform is cloud-native, providing a unified and reusable foundation for consistent visibility, scalability, and secure delivery. Trusted by over 34,000 customers, including 85 of the Fortune 100, Ivanti empowers organizations to tackle challenges with end-to-end solutions.

Glenn Block explains how the new Cloudflare source and R2 destination in Cribl Stream lets you ingest WAF, DNS, and Zero Trust logs for full visibility and real time intelligence. Better security, better performance, and lower cost for modern IT and security teams.