Operations | Monitoring | ITSM | DevOps | Cloud

3 Tips for MSPs to Handle Cyber Attacks

Managed service providers (MSPs) face ransomware, malware, and other cyber attacks — and these issues can affect both MSPs and their clients. To understand the full impact of an MSP cyber attack, let’s examine the topic in more detail. Businesses use MSPs to manage IT infrastructure and other resources. In doing so, businesses outsource the maintenance and care of applications, networks, security, and other aspects of their IT operations to a third-party.

Dashbird Round-Up 2020

It’s safe to say that 2020 has been quite the year for everyone, and at Dashbird we’ve had quite a few changes of our own. It became the year full of improvements, growth, and feature releases that we had only imagined a year ago. This is our round-up of all the feature releases we launched this year. Just starting out with Dashbird? Great, you are in the right place.

How COVID-19 Changed Our Internet Habits in 2020

First off, I’m going to make an assumption: I’m going to assume you—like me—have spent a lot more time online in 2020 than you ever have before. Thanks to COVID-19, we were all at home with nowhere to go. Many people started working full-time from home, and kids were out of school for months as springtime lockdowns extended into summer holidays.

Top API Performance Metrics Every Development Team Should Use

APIs provide insights for development teams to configure and deploy DevOps infrastructure. API performance metrics aid in the contribution of operational functionalities to the project. API performance metrics are measured in a hierarchical structure in conjunction with operational API metrics. Operational metrics are the most basic set of the metric structure for measuring API performance. The metrics include number of API calls, CPU or memory usage.

Leading Video Conferencing Platforms Unveil New Waves of Integrations

Over the past year, many organizations have stagnated or struggled as a result of the global pandemic. Other businesses, specifically those who benefit from the widespread shift to remote work, have achieved unprecedented growth—none more so than video conferencing providers. Now, platforms like Microsoft Teams and Zoom are introducing new features that position them to become much more than video communication tools.

Optimizing the Home Network | Nexthink Library

Earlier this year, as organizations around the world adapted to new remote working environments, Nexthink released a library pack to support IT teams through this transition. The Remote Worker Experience pack introduced a multitude of new dashboards, remote actions, investigations, metrics and Engage campaigns. All with a single objective: monitor, manage and improve the current remote working landscape.

Raspberry Pi and Ubuntu: 2020 roundup

We’re almost there, 2021 is just around the corner. Like many others, we at Canonical have a deep appreciation for all things Raspberry Pi. We see the good they do and the joy they bring and can’t help but be impressed. This year marks the beginning of a stronger collaboration between the folks at Raspberry Pi and us at Canonical. We are by no means done and still have a long way to go. But we have made strides in the right direction.

SUNBURST Backdoor: What to look for in your logs now - Interview with an incident responder

Yesterday, FireEye published a report about a global intrusion campaign that utilized a backdoor planted in SolarWinds Orion. Attackers gained access to the download servers of Orion. They managed to infect signed installers downloaded by Orion users who had all reason to believe that the packages are safe and had not been tampered with. With this information out in the world, teams are scrambling to investigate if their environments are affected by this breach.