I’m an engineering manager at Grafana Labs serving on the Grafana Enterprise Operations team. I joined Grafana Labs in December 2020 and I just celebrated my first year at the company. The last 12+ months have been filled with the most exciting and rewarding experiences in my career, full of new opportunities and learnings. More importantly, I am lucky enough to meet and work with the wonderful people at Grafana Labs.
Project management tracking is an important part of the workflow management process. It's critical to have a schedule management solution that allows you to track progress, make updates in real-time, and keep all team members on the same page.
Data visualization is the process of translating large data sets and metrics into charts, graphs, and other visuals. The resulting visual representation of data makes it easier to identify and share real-time trends, outliers, and new insights about the information represented in the data. Using CircleCI webhooks, we can gather data on workflow and job events. In this tutorial, I will lead you through the steps to create a React-based dashboard to visualize this data.
Software applications consist of interconnected systems - each providing a specialized service towards the common goal of meeting a business need. As with any network, an efficient data exchange mechanism is key to its functionality, effectiveness, and responsiveness. In the past, data exchange was performed using polling requests. At regular intervals, a system would make a request to get the latest information or find out if there is an update to deal with.
Help desks became staples of the IT industry in the early 90s, earning their place by being the most efficient way to deal with calls from IT users. Help desks became the go-to means of dealing with IT troubleshooting as well as handling requests for guidance or new software. This trend rolled out alongside the general progression of IT in the workplace. During this time, technology began to integrate and support every aspect of the organization from marketing to customer service to HR.
PagerDuty’s Operations Cloud helps organizations with critical work across the entire business, from IT teams to customer service to human resources, marketing, sales, and more. With PagerDuty, organizations can prioritize accurately, respond efficiently, and reduce operational overhead. In this blog post, we’ll share examples of how PagerDuty can be used for critical work in all departments, not just IT, using our new Solution Guides for Business.
