Operations | Monitoring | ITSM | DevOps | Cloud

Technology can help streamline your business operations. One of the principal goals of any enterprise despite its size is to be more and more efficient in marketing its particular services or products. Efficiency can be enhanced in several ways if you have started to feel like your company is on the edge of spreading chaos. But, managing a business in a proper way is difficult and you might be unaware of where to commence to start restoring order.

Mattermost v5.31 is generally available today. This is an Extended Support Release and includes bug fixes for increased stability (see changelog for details) as well as the following new features: Enterprise Edition All Editions

The past year has emphasized the importance of digital experience, especially in service delivery. For organizations forced to adopt flexible remote work policies, the IT help desk has been instrumental in business continuity. If end users in your organization are still struggling to find the necessary resources to support their technology, or if IT is still adjusting to the influx of tickets and requests, it may be time to evaluate the foundation of your strategy.

SolarWinds® Pingdom® is an external synthetic monitoring agent designed to monitor your systems from the outside in. If you know what clues to look for, it can provide a great place to triage where a problem is occurring in the system. So how does a Pingdom call work, and how can you use it to debug what’s happening inside the system?

So SolarWinds® Pingdom® has alerted you to an issue—what do you do now? In this article, I’ll explain the features and capabilities of a full monitoring stack in SolarWinds and how you can use it to get to the bottom of a 3 a.m. Pingdom wake-up call. The Setup For our web service, we use a simple architecture of a front-end Flask application with a Postgres back end served behind an edge SSL-terminating NGINX instance on the DigitalOcean Managed Kubernetes service.

Gartner’s Market Guide for Emergency Mass Notification Solutions (EMNS) is a trusted report for security and risk management leaders. It provides insight into effective crisis communication procedures and identifies solutions that help perfect emergency management plans. The EMNS Market Guide has a large, loyal readership in several industries including, state and local government, healthcare, IT support and higher education.

This blog is the first in a two-part series and was adapted from The Enterprisers Project. In 2020, a year like no other, is it still useful to measure IT value based on green, yellow, or red lights on a screen? Now that infrastructure is everything – powering productivity, cutting OPEX, and supporting digital initiatives that may change overnight – flashing lights on a monitor are no longer enough to keep the wheels moving.

With Kinesis Firehose being Splunk’s preferred option when collecting logs at scale from AWS Cloudwatch Logs, we’ve seen plenty of posts on setting this up, automation and examples on transforming event content. But what about when things go wrong?