Back in the day, before I was a father, before I was a husband, back when I was more of an adrenaline ‘junkie’, one of my ongoing adventures was skydiving. I wouldn’t necessarily call it a hobby as I never followed through with a certification, but I took my fair share of jumps. When I first started I would go with either a ‘static line’, where a cord hanging from the plane would pull my chute, or go on what is called ‘tandem’.

It’s that time of year again where we reflect & recap all things new with CFEngine from this year. You may recall from the 2021 retrospective that our focus for 2022 would be on collaboration, ease of use, and community engagement. I’m proud to summarize our progress below in these key areas for 2022’s Retrospective and give you a sneak peek at what’s to come in 2023.

Security automation tools can be the first step in preventing IT fires from happening. When IT teams dedicate time to extinguishing security and compliance fires, they’re missing out on valuable time to spend tackling bigger goals. Let’s explore some ways to make your IT fireproof using the preventative power of security automation.

Thank you for following along with our security themed holiday calendar. Today, we summarize the last half of the calendar, in case you missed some days.

How customer service automation helps your business Ask anyone walking down the street if they have had a bad customer service experience, and the answer will probably be “Yes!”. Customer service is the backbone of many businesses, but getting it right can be tricky. That is especially true for remote customer support. The customer should be valued, but translating that value into actionable procedures costs money and equally precious time.

It’s that time of year where you may feel pressured to pick your New Year’s resolutions. Well, we went ahead and tried to give you a head start. 2023 is the year we tame toil so we can focus on the fun stuff like engineering and innovation. Hopefully you have had the chance to follow along with us for the month of December for Seasons Freezings, the time of year you are locked out of production, so you have time to explore new ideas like automation 🙂.