Operations | Monitoring | ITSM | DevOps | Cloud

Overcoming the ClickOps Era

In today’s digital-first world, the demand for network connectivity is at an all-time high. With everyone across the enterprise—from business units to individual employees—relying on the network to accomplish their tasks, the Infrastructure & Operations (I&O) team is constantly under pressure to deliver. They need to manage everything from spinning up new network resources to ensuring those resources are optimized for performance and security.

Future Trends in Testing Technologies and Their Industry Implications

In today's fast-paced world, technological advancements are reshaping industries at an unprecedented rate. Testing technologies, in particular, have evolved rapidly, becoming more integral to ensuring the quality, safety, and reliability of products across various sectors. Recent studies have shown that the global market for testing technologies is expected to grow significantly in the next decade, driven by innovation and the increasing complexity of modern products.

Manage software on Windows with the package-method-winget module

As a developer and user of CFEngine I want to use policy to manage the software on my systems so that I can switch operating systems, distributions, computers and have all my normal tools available wherever I go. Towards this end I searched for a Windows package manager and found one in winget. I showed a prototype in Agent Is In - Episode 37 - Windows package management as well as refined the whole process in Agent Is In - Episode 40 - Windows module workshop.

How to Safeguard Your Business with Advanced Security Systems

In today's digital age, safeguarding your business from threats is more critical than ever. Cybersecurity breaches, theft, and vandalism can cause significant damage to your operations, finances, and reputation. Advanced security systems are essential for protecting your assets and ensuring smooth business operations. This article explores the importance of integrating cutting-edge security measures into your business strategy, focusing on the benefits of comprehensive surveillance systems, data protection, and real-time threat management.

The Power of Automated Warehousing

Warehousing is undergoing a revolution driven by automation. From increasing efficiency to reducing human error, automated warehousing is transforming how goods are stored, handled, and distributed. In this blog post, we will explore the various facets of automated warehousing, highlighting its benefits, the technologies used, and our predictions for the future. We invite you to read on.

Feature Friday #25: Unprivileged execution

Generally, cf-agent runs as a privileged user. But did you know that you can also run as an unprivileged user? A major benefit of running cf-agent unprivileged is the ability to prototype policies during development. However, attempting to execute cf-agent as an unprivileged user without proper configuration will result in errors.

The Ultimate Guide to Choosing the Right Omnichannel Contact Center Platform

How effectively is your current contact center addressing your customer service needs? Are you struggling with fragmented communication channels or outdated technology that hampers your team's efficiency? If these issues resonate with you, it might be time to consider an omnichannel contact center platform. But what is an omnichannel contact center, and how can it revolutionize your customer interactions? This guide will walk you through key considerations, essential features, and the evaluation process to help you select the right platform for your business needs.

From Headaches to Hassle-Free: The Modern Fix for Network Troubleshooting

In today’s fast-paced business world, where the network is the lifeblood of everything from remote work to cloud apps, keeping things running smoothly isn’t just important—it’s fundamental. A single hiccup in connectivity can bring productivity to a screeching halt, and nobody wants that. So, what used to be a mundane task—network troubleshooting—has now become one of the most vital jobs for any Infrastructure and Operations (I&O) team.