Puppet 6 brought the ability to defer functions to runtime on the agent, and now we've released improvements that make this easier to do. Read on to find out more and to make sure your modules are ready to be deferred.
Continuous Integration and Continuous Delivery (CI/CD) is perhaps best represented by the infinity symbol. It is something that is constantly ongoing, new integrations are rolled out while not interrupting the flow of information that is already running, as to stop systems in order to update them can be costly and inefficient. In order to ensure that you can successfully implement the latest builds into your system, it is important to know how well they will run alongside the components that are already installed and where there may be bottlenecks.
The past few years have led to a significant increase in customer demands, and customer service agents are feeling the pressure. According to a recent Zendesk CX Trends report, 68% of agents report feeling overwhelmed. Here at PagerDuty, we believe that happier customer service agents lead to more positive customer interactions and stronger relationships with your brand.
When you hear the term “chatbot,” your mind may at first turn to things like robotic customer support services on retail websites – a relatively mundane use case for chatbots, and one that is probably hard to get excited about if you’re a security engineer. But, the fact is that chatbots can do much more than provide customer support.
When running a business, the most crucial aspect for any entrepreneur or organization is to provide an exceptional customer experience (CX) and grow the business efficiently. Not only designing the best product or services but also a lot of things that an organization needs to take care of for delivering quality CX. In today’s digital world, customer retention is as necessary as customer acquisition, and organizations are working towards this path.
What is self-healing infrastructure and why do you need it? The first part is easy; it’s exactly what the name implies. It’s a methodology for creating automation that allows systems to identify and repair errors and misconfigurations without any human action. The “why” is a little more complex, but, like self-healing infrastructure, is well worth the effort.
This is the second blog post in a short series about processes on UNIX-like systems. It is a followup to the previous post which focused on basic definitions, creation of processes and relations between them. This time we analyze the semantics of two closely related system calls that play major roles in process creation and program execution.
Following another successful PagerDuty Summit, development continues across several areas of the product. We’re excited to announce a new set of updates and enhancements to the PagerDuty Operations Cloud. Recent updates from the product team include Incident Response, PagerDuty® Process Automation and PagerDuty® Runbook Automation, Partner Integrations & Ecosystem, as well as Community & Advocacy Events updates.
