Summit’s right around the corner (have you registered yet?) but the shipping doesn’t stop! We’re excited to announce a new set of updates and enhancements to PagerDuty’s Digital Operations Platform. Recent updates from the product team include On-Call Management, Incident Response, Process Automation, and Integrations, to PagerDuty Community & Advocacy Events. New capabilities enable users and customers to resolve incidents faster, do the following, and more.

Government agencies have been working diligently to comply with the 2021 Executive Order on Improving the Nation’s Cybersecurity. The Executive Order (EO) addresses cybersecurity issues by imposing a new series of federal-wide Zero Trust mandates. Agencies were required to submit their plan development and cloud migration path reporting by July and August of 2021, with more deadlines on the horizon.

Today’s developers move at increasingly rapid speed – making it more critical than ever to identify and resolve code vulnerabilities early in the software development lifecycle. By tackling security early – instead of waiting until testing and deployment – engineering teams can reduce unnecessary patching and maintenance cycles, reduce risks, and ensure timely delivery of new features.

The software is getting more and more complicated and so is the infrastructure behind it. It is no longer what it used to be with a single web or application server and a database backing it up. Throughout the years, the infrastructure has become more and more complicated. We have multiple databases, queues, datastores, search engines, and configurations. We want to incorporate continuous delivery and automated testing and deploy everything easily.

I work on the Solutions Architects team here at Puppet. We are sometimes the first line of defense in solving some of our customers' most challenging or unique problems, and every so often, we see trends in problems that we'd previously considered to be edge cases. For example, cCustomers often ask us two questions: How can we connect external configuration data to Puppet? How can we speed up changing their own configuration for service owners without onboarding them to Git approval processes?

Whether for managing remote teams, supporting ‘bring your own device’ (BYOD) policies, or simply another layer in a data protection strategy, services like Microsoft Intune offer greater control over the devices on your network. But using the data from these services often requires tedious prep work, and this process is likely repeated multiple times a week, if not daily. Tedious, repetitive, structured: these are all signs that a process can and should be automated.