During this THWACK® Livecast series, we're focused on you, the IT professional. Whether you're an accidental admin and just getting started, welcoming scope creep and getting noticed at your company, or the monitoring engineer who's ready to shine, these sessions are for you. Attendees will learn how to leverage SolarWinds tools to communicate clearly and concisely to management and become heroes in the Monday morning postmortem meetings. Join the sessions as they happen to ask questions directly to the presenters and get your answers live. Monitoring is a journey, not a destination—we may start at SNMP and WMI, but we'll help you end up victorious.

The vast majority of businesses aren’t all on-premises or all-cloud, but rather in some form of hybrid IT middle ground. That means “who owns the system” (and a closely related issue: “who owns the problem”) continues to be a thorn in the side of many IT pros. In this conversation, SolarWinds Technical Content Manager for Community Kevin M. Sparenberg and Head Geek Leon Adato break down some ways technical teams can get around the lack of authority needed to solve problems and keep critical services up and running.