SIP Monitoring Services: Many Points of Potential Failure
While SIP Voice over IP (VoIP) technology has come a long way to improve connectivity and quality of service, there remains numerous potential points of failure along the path of devices over which the data flows. Unfortunately, if a remote location is experiencing an issue with their data connections, not only won’t they be able to call support to troubleshoot the issue, but they may not be able to send an email either, as both lines of communication rely on the same network.