For a business to be successful, customer relationship is a determining factor. No matter how big your venture is, without an efficient customer-business relationship it will surely suffer a crash in revenue at some point. This is particularly valid for online businesses and e-commerce stores that offer direct retail service to consumers. They have a larger customer base and it’s very hard for such platforms to manage every aspect of the retail.

Nowadays, having no strong internet presence means people not knowing about your brand. Fortunately, there are numerous online business tools available, which could help you set up and manage your website. From the design, website development to social media and everything in between managing your online presence is paramount. Having an internet presence means reinforcing your brand, boosting your marketing endeavor, and most of all help connect with customers.

In today’s digital age there are numerous websites that compete to drive traffic to their portals. They invest heavily in strategies like SEO and SMM to get visitors hooked on their content. Getting traffic on your website is important but it’s also critical to understand how visitors interact with your content. This is where website analytics tools and solutions come in.

While working on multiple projects, it is always a hassle to monitor the progress of your team members. Also, assigning tasks and tracking their status, keeping up with timelines, planning future tasks, etc. can sometimes get too messy. Tools like Trello emerge as one-stop solutions to such issues. In a world where people struggle to organize their tasks, Trello increases productivity while providing various ways to collaborate.

In theory, the default monitoring check settings should work in the majority of cases. However, everyday practice shows that our case does not belong to this majority. Therefore, it is necessary and worthwhile to dedicate some time to the optimal configuration of monitoring. It is also important to properly prepare the monitored website and the organization itself.

SMEs struggle with keeping business processes running smoothly, from managing workflows to keeping records on sales and customer interactions. However, small businesses can make their life in business smarter and easier by integrating automation tools. Business automation is fast transforming how brands carry out their operations. In essence, the size of business does not matter when it comes to automation.

The Internet has enabled a level of collaboration like never before in history. With just a few mouse clicks, you can see other people on the other side of the world and work with them remotely on whatever you want. Remote work is becoming new normal in many organizations. Managing teams remotely sometimes even in different time zones, with poor communication, monitoring becomes complex, and team misalignment is paramount.

Often, brands are unaware of how their website is performing or exactly when it goes down. Technical glitches are common in today’s ever-evolving cyber world and websites can become temporarily dysfunctional due to several reasons. But from a business perspective, downtime of even a few minutes can translate into huge losses for your enterprise. Your website is one of the most important elements of your business and you should be aware of its status at all times.

Companies need special scheduling tools to organize and plan events, tasks, and various facilities. The business executives and managers or various projects need to be well-versed in their upcoming course of action. They need to plan their week accordingly, to decide when to attend meetings, events, and when to attend to clients. By planning their whole day, they will have time to make payments and perform their respective roles and responsibilities without any hassle.

Cybersecurity has been a core issue in business management and growth. As businesses try to manage more remote teams, it’s important now more than ever. With technology becoming an integral part of our everyday lives, we’re exposed to an ever-growing risk of cyber-attacks and malicious technological crimes. According to a recent study, on average, hack attacks occur every 39 seconds. That is, one in three Americans is a victim of cybercrime every year.