Operations | Monitoring | ITSM | DevOps | Cloud

Streamlining Incident Management with our latest feature update: Merge Incidents

Hey folks! We‘re back with another nifty feature to your Incident Management tool arsenal. You now have the ability to merge incidents with a few clicks! With this latest update you can reduce the noise while dealing with a complex incident by merging incidents across services under a parent incident. Typically this can occur when multiple incidents stem from the same underlying issue or root cause.

How Technology is Changing the NEMT Industry

Non-Emergency Medical Transportation (NEMT) serves as a crucial link in the healthcare chain, connecting patients who lack suitable transport options with the medical services they require. It often caters to populations that are most in need-individuals with chronic conditions, seniors, and those without access to public transport. Yet, despite the pivotal role it plays, the NEMT industry has long faced various operational challenges, such as inefficient scheduling and excessively complex billing procedures. These difficulties often strain resources and compromise service quality.

10 Key Benefits of DevOps

DevOps is a practice that combines software development and IT operations to improve the speed, quality, and efficiency of software delivery. By breaking down traditional silos between development and operations teams and promoting a culture of continuous improvement, DevOps helps organizations achieve their goals and remain competitive in today’s fast-paced digital landscape. To better understand how we asked engineers what key DevOps benefits they noticed since working with this approach.

Graphite Monitoring Tool Tutorial

In this post, we will go through the process of configuring and installing Graphite on an Ubuntu machine. What is Graphite Monitoring? In short; Graphite stores, collects, and visualizes time-series data in real time. It provides operations teams with instrumentation, allowing for visibility on varying levels of granularity concerning the behavior and mannerisms of the system. This leads to error detection, resolution, and continuous improvement. Graphite is composed of the following components.

What is Synthetic Testing?

Synthetic testing, also referred to as continuous monitoring or synthetic monitoring, is a technique for identifying performance problems with critical user journeys and application endpoints before they impair the user experience. Businesses may use synthetic testing to assess the uptime of their services, application response times, and the efficiency of consumer transactions on a proactive basis.

Top 11 Loki alternatives in 2023

Loki is a open source log aggregation tool developed by Grafana labs. It is inspired by Prometheus and is designed to be cost-effective and easy to operate. But Loki also has some limitations, and you might want to explore some Loki alternatives for your log analytics. In this article, we will look at 11 log management tools you can use as a Loki alternative. Loki is designed to keep indexing low. It does this by making use of labels.

Looking back at 15 Years of Catchpoint and Internet Performance History

Fifteen years ago, the Internet was a very different place. It operated on a very different scale, had different market leaders and it faced different technical challenges. What has not changed, however, is the need for the best – indeed ever higher - performance and resilience. We founded Catchpoint in September 2008 (amid terrible economic conditions) with the desire to make the Internet better. Not exactly the greatest year to launch a startup.

See Yourself in Cybersecurity - How 3 Experts Transitioned into InfoSec Ep 27 | Security Insights

Welcome to Security Insights: where best-practice cybersecurity meets the real-world risks, workplaces, and roadblocks you face every day. Join Chris Goettl, head of Endpoint Security Product Management, and Ashley Stryker, your cybersecurity "rubber duck", as they review the security strategies and tactics that truly matter to the information security teams protecting organizations, agencies, and businesses like yours.

Discover Promox plugin

Proxmox is an open source server virtualization environment. With this plugin, and by using the API, we will be able to extract data about nodes, backups, virtual machines and existing lxc containers, as well as information related to the system storage. In this video we see how the plugin works at a manual execution level in the terminal and how to register and use it in our PandoraFMS console.