When you’re feeling the stress and pain around incidents, making the decision to find an incident management tool is a no-brainer. But how do you choose the one that will work for you, your team, and your business? You might be asking yourself: Where do I start? What do I need to know? What questions do I ask? What are the options? How can I be sure we’re choosing the right tool?
Streamlining your incident management process is what we do best, and one of the ways we do that is by acting as the connective tissue across all of your applications. We’ve partnered with Checkly to bring you a new integration that empowers you to detect problems and resolve incidents faster.
We’re happy to announce our integration with Google Meet to create incident bridges automatically. Using the power of FireHydrant Runbooks, a Google Meet can be added with fully customizable titles and agendas based on your incident details.
That's a wrap! We hosted "WTF is Incident Management" on May 12, 2021. We invited four very knowledgeable panelists to discuss how they define incident management, what changes they'd make if they could start again from scratch, how to manage team stress after an incident, and other subjects. Our panelists were: host Matt Stratton (Staff Developer Advocate at Pulumi), Emily Ruppe (Incident Commander at Twilio), Alina Anderson (Sr.
That’s a wrap! Gremlin hosted Failover Conf 2: Fail Smarter on April 27, 2021. In attendance were over 500 SREs, developers, sales engineers, product managers, DevOps experts, C-level execs, and other reliability pros from around the globe! This year’s conference included discussions around the future of DevOps, strategies for building reliable teams, analyzing human error to create better systems, and more.
We're excited to announce the release of two new features this month: customizable Slack incident modals and Incident Tags. Keep reading to more about how they can help your teams manage incidents better!
Site Reliability Engineers are expected to know everything that’s happening, all of the time. That’s a lot of things! To help you sift through the noise, we’ve developed a feature that lets you find accurate data about your organization on-demand. You can do this by sending custom-designed commands to FireHydrant directly from your integrated Slack account.
We won an award! We're excited to share that we were named the Major Incident Software Innovation of the Year 2020 at the MIM Awards. Our CEO, Robert Ross (better known as Bobby), accepted over video on our behalf (watch the video below). A lot happened for us in 2020 -- not only from winning new business, but growing as a team, and maturing our product. We're excited that MIM felt the same way about us and we're honoured to recieve this award!
FireHydrant uses a CLI for some developer actions, called fhd (FireHydrant developers). Previously, we might have distributed workflows among new developers by having them copy/paste or clone scripts down to their machines--but Crystal lets us encapsulate shared tooling in a compiled binary. This way, we have a CLI that developers can install quickly, and that works seamlessly with our other tools.
