Operations | Monitoring | ITSM | DevOps | Cloud

Elevate Your Customer Support with AI | AI for Awesome Customer Experience! Infraon

Looking to provide exceptional customer support and boost customer satisfaction? Look no further! Discover the power of Artificial Intelligence (AI) in our comprehensive YouTube guide. From data collection to smart chatbots, learn how AI revolutionizes interactions, streamlines processes, and delivers lightning-fast responses.|

Deleting Fields from Logs: Why Less is Often More

Logs serve as an invaluable resource for monitoring system health, debugging issues, and maintaining security. But as our applications grow more complex, the volume of logs they generate is increasing exponentially. While logs are crucial, not all log data is equally valuable. With the surge in volume, costs associated with storing and analyzing logs are skyrocketing, impacting both performance and cost. The need for effective log management is more urgent than ever.

The Fatal Unconnectedness of Incumbents from Customers: The Tale of a Race Against the Clock

This tale is based on an actual event that happened to one of our Cribl Search customers. It highlights a massive gap between the urgent needs of modern businesses and the outdated, draconian terms dictated by traditional SIEM vendors. While the events are real, a touch of dramatization was added for the fun of it. Why not?

How to Track and Enforce Snyk Scans Across Your Production Environments

If you’re delivering software in a regulated environment, or deploying to a critical application or device, ensuring the security of your software code and dependencies is essential. One of the most popular tools for achieving this is Snyk, which gives developers the ability to find and fix vulnerabilities as part of their development workflow.

Megaport LIVE: Introducing Multicloud Connectivity | Webinar

Megaport LIVE: Introducing Multicloud Connectivity Recorded: 24 August 2023 Speakers: David Sloan - Solutions Architect In this webinar, Megaport Solutions Architect David Sloan breaks down how Amazon Web Services (AWS), Microsoft Azure, and Google Cloud structure their private direct connectivity offerings for multicloud.

Analytics Plus webinar: How to measure the success rate of help desk initiatives

Be it technological improvements or process-level changes, initiatives are routinely introduced into the help desk to improve operational efficiency. While some initiatives prove successful, others may fail. Breaking down the success rates of these help desk initiatives plays a crucial role in course correction and unearths avenues for target improvements. During this webinar, we will explore a step-by-step process to evaluate the success rates for the following help desk initiatives.

Breaking Through the Threshold: Leveling up ITSI Adaptive Thresholding with Splunk AI

Adaptive thresholding is a key capability in Splunk IT Service Intelligence (ITSI) that enables customers to dynamically monitor the status of their key performance indicators (KPIs) and derive meaningful service insights and alerts.

How to Restart a Service with PowerShell: A Step-by-Step Guide

As IT professionals and Managed Service Providers (MSPs), the task of managing and optimizing system services is an integral part of our roles. PowerShell, a robust scripting language, provides an efficient way to perform these tasks. It enables task automation, simplifies complex operations with just a few lines of code, and facilitates services management on multiple machines simultaneously.

Streamlining Kubernetes Workflows The Power of CI/CD Integration

In the ever-evolving landscape of software development, where agility and reliability are paramount, Kubernetes has emerged as a game-changer with its container orchestration capabilities. However, as applications become more complex and distributed, managing Kubernetes workflows presents a unique set of challenges.