Process Automation 101
PagerDuty Process Automation is a self-hosted deployment of PagerDuty Runbook Automation that provides maximum flexibility for security configurations and custom integrations.
Operations | Monitoring | ITSM | DevOps | Cloud
The Place Where Modern Operations & Technology Come Together
PagerDuty
Panel Discussion: Modern Monitoring and Observability
Struggling with effective monitoring for your services? Not sure how to handle the volume of information your environment creates? Join us for a panel discussion about Monitoring and Observability, featuring Jason Hand of Datadog, Ernest Mueller of Accenture, Steve McGhee of Google, and Peco Karayanev of PagerDuty. Hosted by PagerDuty DevOps Advocate Mandi Walls.
Terraform Time - Leveraging PagerDuty Service Standards for better Terraform configuration
We'll be exploring how to leverage Service Standards to follow best practices on PagerDuty Technical Services configuration.
AI-Generated Runbooks
AI-generated Runbooks lower the barrier to entry to new automation developers and speeds up the time to create new automation for experienced automation authors. This feature works seamlessly with the user’s preferred scripting language, offering a low-code solution for what used to be a high-code task. Watch how Runbook Automation users can write the task they wish to automate in plain-English and let AI build a template of automation for that particular task.
Avoiding a Major Incident with PagerDuty AIOps
A global retailer has a major incident occurring and the team doesn’t know it yet. Before PagerDuty AIOps, the NOC would get hit by alert storms and page multiple teams. This resulted in large conference calls and customer downtime. Now, a major incident right before Black Friday has been averted with PagerDuty AIOps. The result is better overall customer experience, no matter how stressed the system is.
The Unplanned Show, Episode 16: Resiliency with Sam Newman
When the author of Building Microservices (O'Reilly) tweets asking for a "plurality of views" on resiliency, I, for one, am intrigued. In this episode, we'll hear from Sam Newman about his latest thinking on resiliency.
Enhance Your Customer Service with PagerDuty for ServiceNow CSM
In today’s fast-paced, digital-first landscape, delivering exceptional customer experience is paramount to business success. For customer service teams, that means maintaining service level agreements (SLAs) and ensuring swift responses to customer issues that can make or break your company’s reputation. Fortunately, PagerDuty has improved the way companies handle customer service teams and has built applications into ServiceNow’s CSM platform.
The Unplanned Show, Episode 15: PagerDuty APIs with Nakul Bhagat
APIs are foundational to scaling operational efficiency. Tune in on October 2 to learn more about the different types of APIs supported by PagerDuty, why they matter, and what's new!
Process Automation Release Notes v4.17
Chat with the PagerDuty Process Automation product management team. Join us to learn more about what's new in version 4.17 and what's coming for automation!
Terraform Time: Testing out OpenTofu alpha release with Rundeck Terraform provider
We will be testing out PagerDuty's automation solution Rundeck via Terraform, but with latest OpenTofu release.