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How to Transform IT Service Management with Generative AI

It’s no secret that AI and automation can help IT teams reduce workloads and accelerate service delivery — in fact, Ivanti research shows that 92% of IT workers find automation necessary to be efficient at their job. However, when it comes to the use of generative AI, IT professionals are not convinced: 56% believe that it will benefit employers more than employees. Some of this scepticism comes from lack of clarity around gen AI plans and applications in the organization.

Transforming Education: The Evolutionary Impact of School Management Software

Technological innovations have become instrumental in reshaping traditional approaches. The advent of School Management Software has proven to be a game-changer, revolutionizing the traditional education system. This innovative technology has seamlessly integrated itself into the fabric of educational institutions, offering several features that are reshaping administrative processes, fostering efficient communication, and fundamentally changing the way educators and students engage with the learning experience. In this article, let's take a look at how School Management Software is changing the educational landscape.

The Advent of Monitoring, Day 12: Behind the Scenes: How Checkly Is Using a Smoke Test Matrix to Tame Variant Complexity

This is the last part of our 12-day Advent of Monitoring series. In this series, Checkly's engineers will share practical monitoring tips from their own experience. At Checkly, the commitment to reliability is not just a tagline; it's embedded in our DNA. As software engineers, we understand the critical importance of dogfooding—using our own product to ensure its robustness and effectiveness. This approach holds immense value, especially since Checkly is designed for observability.

Monitoring Pi-hole using Pi-hole Exporter and OpenTelemetry: A Comprehensive Guide

Pi-hole is a fantastic open-source DNS-based ad blocker that enhances your online experience by blocking unwanted ads and trackers network-wide. Monitoring the performance and status of your Pi-hole setup is essential to ensure its effectiveness. Next, we'll explore how to use a Prometheus exporter to expose metrics from Pi-hole and have the OpenTelemetry collector scrape the metrics and send them to Splunk Observability Cloud.

AI Governance in 2024: An Overview

In a world where artificial intelligence (AI) seems is leaping forward and is growing at a CAGR of almost 40%, questions about governance and ethics with the use of AI are surfacing. As humans continue to develop AI systems, it is crucial to establish proper guidelines to ensure powerful technologies like generative AI and adaptive AI are used in a responsible manner.

The EU AI Act: What you need to know

The European Union’s new legislation is the first of its kind — and has global reach On December 8, 2023, the European Union made a significant step in digital governance by introducing the first set of comprehensive artificial intelligence (AI) regulations. This legislation, poised for a European Parliament vote by early 2024, is first out of the gate in regulating AI.

An introduction to Duet AI in Google Cloud

Join this session to discover how Duet AI in Google Cloud, an AI-powered collaborator, can boost your team’s productivity and expertise in the cloud domain. We’ll explore the powerful features of Duet AI, such as AI-driven code assistance directly in integrated development environments to increase developer productivity, AI-backed operations to help operators better manage cloud infrastructure and application, AI-powered data exploration, and Duet AI in AppSheet that empowers business users to build apps in the cloud. We’ll also share our vision for Duet AI, explore the future roadmap, and demo its key features.

The Advent of Monitoring, Day 11: Testing and Monitoring: Should You Separate or Unite Them?

The two key pillars of building reliable applications are: testing and monitoring. With testing, you can verify that each pull request works before it’s merged and deployed to production. Just testing isn’t enough, though. You also need to make sure that the application continues to work on production. Database rollovers, third-party outages, and unexpected spikes in traffic can all cause issues that need to be detected.