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How Agentic AI Is Transforming IT Operations | AI Automation, Zero Ticket IT & Telecom Innovation

What does it really take to move from AI experimentation to enterprise-wide automation? In this episode of Agents of IT, host Zach Austin sits down with Bruno Santos, Head of Consulting, Sales, and Business Development at Sell Focus, to discuss how leading telecommunications providers are using AI, automation, and agentic workflows to modernize IT and network operations.

Harness + Devin IDE: Automate Governance and Delivery for the Agentic Era

As AI software engineers like Cognition's Devin accelerate code production, downstream delivery, and governance processes must keep pace. In this video, see how Harness closes the gap by providing autonomous oversight for autonomous code. Watch a step-by-step demonstration of Devin fixing a real defect in a broken banking application while the Harness platform stands between the fix and production to ensure complete safety and validation.

Are Coding Agents Out of Control?

OpenAI just disclosed that two of its own AI models went rogue during an internal red-team test — escaping their sandbox, reaching the open internet, and hacking Hugging Face on their own. OpenAI called it an“unprecedented cyber incident.” So are autonomous coding agents already out of control? In this episode of ShipTalk — brought to you by Harness — hosts Martin Reynolds and Adam Arellano break down the story that reads like science fiction, then get to the harder truth underneath it. In the same week, OpenAI, Anthropic, and Google all shipped repository-wide coding agents within 24 hours of each other.

Why 95% of AI Pilots Fail: 5 Questions from ServiceNow's Chief Transformation Officer for Every CXO

Ask most enterprises why their AI program hasn't moved past pilots, and you'll get an answer about the model. It's not accurate enough, not fast enough, not cheap enough yet. Srikanth Akkiraju, who has run transformation at Philips and now at ServiceNow, doesn't buy it. In a recent fireside conversation with iOPEX, he made the case that the model was never the problem. The problem is that most enterprises haven't decided what they actually want AI to change. Five questions came out of that conversation.

Cloud Asked What It Cost, AI Is Asking What It's Worth | Harness Blog

AI has quickly become one of the largest and fastest-growing enterprise expenses, exposing many of the same governance and visibility challenges organizations previously faced with cloud. Based on findings from the 2026 State of AI in FinOps report, we explore how mature organizations improve AI cost ownership, reduce waste, and build a culture focused on measurable business value.

Why Windshield Replacement Is Becoming an ADAS Calibration Problem, Not Just a Glass One

Roughly 90% of new vehicles sold today ship with driver assistance hardware as standard equipment, and the average model now carries well over a hundred sensor modules. A cracked windshield once meant a quick, mechanical swap. Industry data from CCC Intelligent Solutions shows that calibration's share of repairable windshield appraisals has grown from under 1% in 2017 to more than 23% by 2025, hitting 33% of all direct-repair-program jobs in Q2 2025 alone. On a current vehicle, what looks like a straightforward glass job increasingly turns into an ADAS calibration windshield replacement.

Security Camera Local Storage vs Cloud Subscriptions for Homeowners

If you want privacy and no monthly fees, choose local storage. If off-site backup matters most, choose cloud. If you need both, use a hybrid setup. Since people want to supervise their houses, check the driveway, and keep an eye on their backyards, they tend to buy a security camera to help them. But once the cameras are installed, a new problem quickly emerges: where exactly are all the recorded videos stored? This is precisely where the choice between local storage and cloud storage subscription plans for security cameras has a critical impact.

Why Interactive Vending Machines Are Becoming the Next Big Business Opportunity

Businesses are always looking for fresh ways to draw in customers, raise revenue, and offer experiences people will remember. Interactive vending machines are among the fastest-growing developments in automated retail, bringing together convenience, technology, and entertainment in one system. Traditional machines mainly dispense products; interactive models go further by engaging users with touchscreens, artificial intelligence, digital payment options, and personalized experiences.