Tired of manually creating tickets for recurring IT tasks? With recurrent tickets in Alloy Navigator, you can automate the process and free up your time. This set-and-forget feature ensures your repetitive ITSM tasks stay on track—with due dates set, notifications sent, and progress tracked—effortlessly!

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Key moments:

00:00 - Introduction (The groundhog: from sad to happy)

00:31 - Overview

00:41 - Key benefits of recurring tickets

01:13 - Setting up a recurring ticket job in Alloy Navigator

03:10 - Forcing automation to run and observing it in action

03:46 - Endless customization options for various recurring ticket types

04:02 - Conclusion

Discover how to streamline all IT operations with workflow automation that aligns with your business goals and operational needs at https://www.alloysoftware.com/features/workflow-automation/