In the third session we will discuss the change management process, define the different types of changes possible, and how to implement them with minimum disruption to the organization. We will also discuss how a company moved their entire on-premises infrastructure to the cloud using ServiceDesk Plus, and how they were able to plan such a large scale change and effectively implement it.
See the cloud version of ServiceDesk Plus in action, as we show how to use all the available features to plan and implement changes better.