Operations | Monitoring | ITSM | DevOps | Cloud

January 2023

Supercharging ITSM Collaboration with Mattermost and ServiceNow

Mattermost’s core mission is to provide secure collaboration for technical teams. To do so, we concentrate on providing a collaboration layer that powers key technical and operational workflows for our customers. A prime example of this focus is the new ServiceNow integration for Mattermost, which weaves together key ServiceNow ITSM features such as Incident, Change and Problem management with Mattermost’s rich collaboration features.

Mattermost mobile v2 is now generally available

Mattermost mobile v2.0 is a major update to the iPhone and Android apps bringing support for multiple workspaces and intuitive navigation improvements so you can be more productive on the go. We began rolling out the update this week, so you simply need to update to the latest version of Mattermost in the Apple App Store or Google Play Store. The update will be coming to everyone by the end of January.

Mattermost v7.7 is now available

Mattermost v7.7 is generally available today. With this latest release, we’ve added new functionality to help teams accelerate productivity while ensuring data and infrastructure control to reduce security and compliance risk. The following new features are included (see changelog for more details).

Software supply chain security: How to audit a security bill of material (SBOM)

A security bill of material (SBOM) is an inventory of the entire building components of a software application. These components include open source libraries, dependencies, commercial components, licenses, patch status, version information, upgrades available, CVEs, etc. Having an SBOM of a codebase or piece of software provides deep visibility into core components that help quickly identify and mitigate the security and licensing risks associated with the software supply chain.

Playbooks: A new superpower for designers

From one designer to another, you should know why Playbooks is a fantastic addition to your design tool belt. Playbooks were designed with technical workflows in mind, from incident response to release management, but its flexibility makes it a perfect fit for any repeated process. I love it for creating reusable templates of design checklists and an excellent way to do design review sign-off.

5 open source projects to contribute to in 2023 | Open Source Matters

Welcome to Open Source Matters, where we cover the latest developments in open source technology. In this special edition, we’re covering 5 open source projects you should consider contributing to in 2023. I’m your host, Ben Lloyd Pearson — now, in no particular order, let’s dive in!