Operations | Monitoring | ITSM | DevOps | Cloud

Citrix

Eliminate Citrix Troubleshooting with a Proactive Citrix Monitoring Strategy

Daniel Feller, a lead architect at Citrix, recently posted a couple of very interesting articles relating to troubleshooting Citrix logon issues. These blogs highlight challenging Citrix issues and how to go about locating the root cause of these issues.

Citrix Troubleshooting 101: Frequently Asked Questions

Citrix Virtual Apps and Desktops deployments are performance sensitive. There are many components both datacenter-side and client-side which must be optimally performing together to deliver a consistent and performing virtualized apps and desktops solution. With many different components in play, it can often be a challenging task for a Citrix administrator to determine the impact or cause of a Citrix related problem. Citrix troubleshooting nevertheless becomes challenging.

Learn How Major Airline Confirms Remote Availability to Citrix Accessed Reservation System

In this post, we share a story about how one of the top 10 airlines utilized a new technology to solve an old problem: Proactively confirm that the Sabre Reservation System, accessed using Citrix, would be available when reservation specialists attempted to logon and schedule flights for customers. They selected the Goliath Application Availability Testing Service for Citrix.

How to Uncover Deep-Dive Citrix Analytics for Effective Troubleshooting

Monitoring, observability and analytics have become common phraseology in the Citrix world. Alongside every Citrix project, whether it’s a new deployment, expansion, upgrade, or cloud migration, what is essentially needed in the IT toolkit is analytics. Analytics means not just data, but insights obtained through continuous monitoring; periodic measurements of critical performance metrics that convey a lot about the health and availability of the Citrix Virtual Apps and Desktops session.

Monitoring Citrix User Experience in Real Time: See What Your Users Are Seeing

User experience is the biggest and most important factor in determining the success of Citrix rollout in an organization. When end-users are happy with their virtualized applications and desktops, then everything is hunky dory and Citrix admins can focus on operations and maintenance.

Diagnosing the Real Root Cause of Citrix Problems

One of the biggest challenges Citrix admins face is uncovering answers for Citrix performance issues. When an application or a desktop is slow, people naturally pin the blame on the Citrix infrastructure. It’s possible that there could be issues stemming from the Citrix side of the house, but often the real culprits are the supporting infrastructure components: network latency, virtualization bottlenecks, AD issues, storage hotspots, database issues, etc.

Application Availability Monitor for Hospitals using Citrix & Epic

The Goliath Application Availability Monitor for hospitals is a proactive early warning system for healthcare IT professionals. It runs automatically and alerts you to access end user issues with Epic and other applications before clinicians or physicians are impacted.

EUC Predictions for 2019: Will It Be the Year of Digital Workspaces?

2018 was a promising year for enterprise IT in general, and specifically for End User Computing (EUC). We saw many interesting developments with the Citrix stack. 2018 marked the end of life (EOL) of the widely popular XenApp 6.5 and consequently, a majority of organizations migrated to the new Citrix Virtual Apps and Desktops version 7.

Citrix Cloud 101: Key Questions Every Citrix Admin Wants Answered

A few weeks back, eG Innovations collaborated with David Wilkinson and conducted a webinar on the topic “Is Citrix Cloud Enterprise Ready? Best Practices to get the Most Out of Citrix Cloud Deployments.” Citrix Cloud implementations are growing in the industry today, and as organizations begin evaluating their cloud options, Citrix administration teams want to understand how Citrix Cloud will sustain, scale and be supported in lieu of on-premises Citrix deployments.