When troubleshooting Citrix end user experience issues, problems are often rooted in the bandwidth users have available for Citrix connectivity or Citrix connection latency. However, these conditions are not visible from a pure network monitoring perspective, as network monitoring tools can only leverage Netflow, AppFlow Analysis, SNMP, SYSLOG or ICMP monitoring.

The Goliath Application Availability Monitor (GAAM) received significant interest from many industries and clients when it was launched in October 2017, but Managed Service Providers such as MTM, HCL, CSC, CDK Global, CloudShape, Dizzion, and others embraced this new technology quickly and enthusiastically.

Iselin, NJ – January 3, 2018 - eG Innovations, a leading IT performance management software provider, today announced general availability of its latest product, eG Enterprise 6.3, that breaks important new ground for Citrix-driven organizations. eG Enterprise 6.3 offers the industry’s first full-featured performance monitoring capability for Citrix virtualized desktops and applications managed by a cloud service.

The Goliath Application Availability Monitor is an industry-first software that provides organizations of all sizes with an early warning system, alerting IT administrators of access and performance issues with business-critical applications before their end users ever attempt to logon. IT professionals everywhere can now receive customizable alert notifications and warnings to exact failure points in the workflow for desktop virtualization platforms like Citrix, VMware or RDS.