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How to Secure That Small Business WLAN

Too often, small business equals small budget when it comes to doing wireless, but sometimes just knowing what can be done goes further than more money. There are many ways to approach wireless security, and businesses of any size have options. Let’s talk about how I approach my own small- and mid-sized business (SMB) settings when it comes to security and Wi-Fi.

Mattermost Recipe: How to connect IRC to Mattermost

Today, we introduce you to a new series of posts we’re doing on the Mattermost blog: Mattermost Recipes. The goal of these posts is to provide you with solutions to specific problems, as well as a discussion about the details of the solution and some tips about how to customize it to suit your needs perfectly.

Data snapshot: AI Chatbots and Intelligent Assistants in the Workplace

Computer programs that talk to people aren’t new. The natural language processing program ELIZA , which played the role of a digital psychologist, first debuted way back in 1966. This early chatbot was capable of “listening” to you as you shared your life story, delivering mostly coherent, yet vague canned responses to whatever you typed in.

How to Collaborate Effectively with External Service Providers

Imagine the following scenario: A critical incident hits. You have a few different teams on it throughout the company. Managers and other stakeholders need to be updated every thirty minutes. But the biggest issue is that you need to engage with external service providers. You need your communication provider and hosting service to check on their side and report back. You want a consultant in the picture and an external help desk service might be involved as well.

Five worthy reads: Unified endpoint management, a 360° look at organizational security

One of the most obvious effects of the digital age is the unprecedented advancements in technology. Thirty years back, driverless cars, missions to Mars, and AI-powered robots were pure science fiction. Today, all these things are close to being an everyday reality. And speaking of unparalleled innovations, who would’ve thought that the day would come when all the devices around us—from mobile devices to sensors and appliances—could exchange information amongst themselves.

New NiCE Product and Price Structure, Starting May 1st 2018

Unbundling of NiCE license purchase and NiCE support purchase. To be able to plan software budgets easier and more precisely, reseller partners have been asking for a separation between capital costs (CAPEX) and operational costs (OPEX). We listened and are introducing the separation of license price from support price for easier total expenditure calculation for your customers.