Tired of being a firefighter in your IT department who is always battling issues after they erupt? Well, you’re not the only one. With IT infrastructure becoming more complex day by day, IT managers across the globe face the same challenge. But not anymore. Infrastructure monitoring tools are here to save the day by empowering IT managers to not only predict but also prevent IT infrastructure issues. But how?

In the realm of modern IT, where the infrastructure complexity grows by the day and downtime equates to high-stakes losses, a transformative solution is not just desirable – it’s the need of the hour. Enter Artificial Intelligence for IT Operations (AIOps) — a powerful combo of AI and IT operations that is reshaping the landscape of IT management. And these are not just empty claims.

What if banks had an intelligent assistant that not only detects anomalies in real-time but also predicts potential issues before they even occur. Well, AIOps has made that reality today. AIOps in banking is a perfect example of technology blending with financial services to redefine operational excellence and customer experiences. From bolstering security measures to reducing banking costs, AIOps offers several game changing benefits that address challenges faced by the BFSI sector for a long time.

According to Wired, around 67% of web servers worldwide use Linux OS, and the main reason behind using Linux OS is as follows: Linux comes with better security, but still, it is susceptible to malware attacks because newly discovered vulnerabilities, you require Linux patching for your organization to witness exceptional security. The importance of Linux patching is tremendous for any organization.

Around 57% of data breaches are attributed to poor patch management. This stat clearly attributes to the need for patch management to keep the organization safe by mitigating security vulnerabilities. Without the right patch management software, it becomes difficult for organizations to identify critical updates. Only implementing a patch management process is not enough for any organization to win the game.

The service request management process is critical to maintaining efficient operations for any organization. By managing and tracking service requests, businesses can ensure that customer issues are resolved promptly and effectively. No matter in what domain or industry you are operating your business, requests are a standard process from employees, suppliers, or customers.

According to Accenture’s “State of Cybersecurity Resilience 2021” report, security attacks have increased 31% from 2021 to 2022. This statistic shows that organizations are not ready with a robust security plan and lack continuous network monitoring, resulting in security loopholes. Efficient network infrastructure is crucial for the success of your enterprise.

Release Management is one of those processes in software development that most of us would benefit from doubt. However, we think the process is good enough and needs a few tweaks to improve. The release management process combines the release management procedure, the related project management process, and the people involved. The release management process can also be referred to as the release management life cycle or release process.

When running a business, the most crucial aspect for any entrepreneur or organization is to provide an exceptional customer experience (CX) and grow the business efficiently. Not only designing the best product or services but also a lot of things that an organization needs to take care of for delivering quality CX. In today’s digital world, customer retention is as necessary as customer acquisition, and organizations are working towards this path.

Remember when you raised a service request and received a delayed solution? The response was so late that you switched to looking for another possible solution. Such delays impact the organization’s overall progress, and we are sure you don’t want to encounter them frequently. This is where Service Level Agreement (SLA) comes to shield organizations from such irregularities.