Generative AI has the world thinking about automation now more than ever before. The Information Technology Infrastructure Library (ITIL) has prioritized it from the start. ITIL has advocated for automation as a transformative tool for organizations to deliver business value, accelerate change, and reinvent service configuration management. By handling mundane tasks, automation can empower people to do more innovative and effective work.

In the constantly shifting sands of the IT landscape, keeping pace with the rapid technological advancements and fluctuating economic conditions is a challenge that IT professionals face daily. The Exoprise Digital Workplace Insight 2023 Survey provides a crucial barometer for these changes, offering a comprehensive view of the industry through the lens of those who navigate its complexities every day.

Digital Experience Monitoring (DEM) has become an area of focus for Secure Access Service Edge (SASE) vendors. As businesses adopt SASE or security-as-a-service technology for compliance and security, they must consider the overall employee digital experience. SASE architectures add network overhead and impact performance, response times, and latency. In this article, we will delve into.

As businesses make their transition to the cloud, administrators find themselves with the task of migrating their on-premises Exchange environments to Exchange Online. This migration journey includes multiple challenges, like preserving data integrity, addressing security concerns, ensuring minimal downtime, and delivering seamless user experiences.

Unlocking the full potential of observability and tracing in modern software ecosystems has become imperative for businesses striving to deliver improved reliability and user experience. In this comprehensive roundup, we will dive into the world of Jaeger-incorporated observability and tracing dashboards, offering a curated selection of the best use cases that empower DevOps teams, engineers, and developers to gain unparalleled insights into the inner workings of their applications.