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Set up Microsoft Teams alerts when a website changes

Website monitoring has grown in importance over the past decade for individuals and businesses all around the globe – and for different purposes. It became even more important in 2020 during the COVID-19 pandemic. As travel, events, and offices around the globe shut down rapidly, people relied on different tools and features to be kept up to speed regarding the ongoing situation.

What Should Your System Outage Notifications Say?

System outages: they are an inevitable problem that every single IT team will encounter at some point. Whether they come about due to technical issues, act-of-god natural disasters, or simply random human error, system outages happen to the best of us. Though the cause of system outages is not always in your control, you can control your team’s processes for response and resolution.

2023 State of DevOps Report Takeaways

Don: The debate is over - how should you structure your software teams? That question is now answered in this year's State of DevOps report 2023. Other questions answered include: How does AI affect my company and team performance? How can we quantify the impact of culture on performance burnout? What even is culture in the first place? All these things are included in the State of DevOps report 2023. We have a very special guest, Eric Maxwell from the DORA group, to offer his takes on the report.

WAN Monitoring for Turbocharging WAN Performance

In an era defined by the relentless pace of digital transformation, the Wide Area Network (WAN) has emerged as the unsung hero of connectivity. With organizations expanding globally, remote work becoming the norm, and data flowing like a digital river, the WAN is the backbone that keeps the modern world interconnected. Yet, as the demand for high-performance, reliable, and secure WANs skyrockets, so do the challenges that network administrators face.

A Comprehensive Guide to Software Configuration Management

In the ever-evolving landscape of software development, the need for a structured and efficient management system is paramount. Software configuration management (SCM) serves as the backbone for managing changes and maintaining the integrity of software products. For managed service providers (MSPs) and their clients, SCM is not just a best practice - it's a necessity.

Unable to accurately measure IT success? Watch out for these 7 KPIs

The right KPIs are critical for optimizing IT management lifecycles. With the right set of metrics, organizations can objectively measure their IT function’s performance and identify areas for improvement. These service and operational KPIs often act as a compass, guiding IT teams to help drive operational excellence and achieve strategic alignment with organizational goals.

10+ Best API Monitoring Tools: Free & Paid Services [2023 Comparison]

As APIs play a crucial role in connecting modern cloud applications, monitoring their availability and performance is a must if you want to provide a top-notch experience. A good API monitoring tool will help you build reliable APIs by identifying and resolving the issues before they reach your users. If you’re interested in such a solution, look no further. In this article, we reviewed some of the best API monitoring tools and services available today, both open source and commercial.

MSP's As NOC's, Handling Multiple Clients

A Managed Service Provider (MSP) should invest in an Incident Management platform to ensure seamless service delivery and customer satisfaction. Such a platform streamlines Incident Response, improves service reliability, and enhances communication among teams. It helps MSPs in reducing Mean Time to Acknowledge (MTTA) and Mean Time to Resolve (MTTR) incidents, thereby minimizing downtime and service disruptions.

Why Professional Roof Maintenance Safeguards Business Property Investments

When it comes to safeguarding your business property investments from harsh weather and potential damage, regular roof maintenance should be high on the list of priorities. Not only does proper care keep up the overall aesthetic appeal of a building, but it also helps ensure that no weather-related surprises pop up when you least expect them.

What is a PayFac and How Does it Benefit Businesses?

Do you own your own online business? If yes, you need to arrange a deal with PayFac. PayFacs, or Payment Facilitators, are third-party services that merchants use to accept payments from customers on the Internet. Consumers rarely attend high streets and town centers when they are searching for products and services nowadays. Most, in fact, turn straight to the internet. If businesses are not able to facilitate online payments, they will lose out on a lot of business. This post's intention is to now explain how PayFac services benefit businesses, having explained what they are.