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On-Trend in Operations This Peak Season

Here we are, back again to another calendar fourth quarter and maybe the same for your business. But whether your fiscal calendar lines up or not, it is that most wonderful time of year we all know as peak season. Each year's a little different, especially lately. But rather than re-hash what we have all lived through leading up to this season, it feels right to have a look at what operations — maybe yours included, are doing to make peak season 2023 a success.

What is Service Desk and how does it help IT departments?

Skilled IT leaders understand that consistent and sustainable growth comes with a number of significant challenges. Developing IT growth requires a cohesive strategy that aligns perfectly with the engine of that operation: And that is Service Desk, the undisputed main character of this journey.

Policy as Code Tools + Examples to Make Better Infrastructure Easier, Anywhere

You’re scaling your IT infrastructure so you can do more – deploying across clouds and data center, adding servers, coding like crazy. Great! But how do you keep it all from falling apart? Policy as code is an approach to managing IT that strategically leverages infrastructure as code (IaC) and compliance as code to manage consistent policies across complex IT environments. Sounds perfect, right?

Why Invest in Tooling? Benefits and Concerns

When looking to invest money in your engineering teams, what gives the best return? Hiring more staff to enable bigger projects and more diversified skill sets? Training engineers to uplevel their ability and productivity? Increasing salaries to retain the best talent? These are all great ideas that should be exercised often. But there’s one other investment worth considering that can offer huge benefits for relatively small amounts of money: tooling.

Introducing enhanced webhook security

We are excited to announce webhook secrets, a powerful new feature that will provide an extra layer of security for your webhook payloads in Bitbucket Cloud. With the ability to add secrets to webhooks, you can now sign webhook payloads to ensure they are coming from Bitbucket Cloud and protect against unauthorized access.

Using the Cribl API - Part 1

Cribl’s interface is Super Neato: Reactive, beautiful, and easy to use. But sometimes you need to access settings and configurations programmatically. The good news is that interactive API docs are baked into your Cribl instance. The better news is that everything that happens in the GUI is making API calls. With your browser’s developer mode, you can easily take a peak behind the curtain to see exactly how the API was called and what the payload looked like.

Spot by NetApp leads the way in GigaOm Radar for Cloud Management Platforms

The Spot by NetApp portfolio has again been recognized as a leader and outperformer in the GigaOm 2023 Radar for Cloud Management Platforms (CMPs). This industry analyst report highlights key CMP vendors whose primary purpose is to help organizations manage the increasing complexity of cloud environments and control costs more effectively.