Operations | Monitoring | ITSM | DevOps | Cloud

Latest Posts

Platform.sh partners with Elasticsearch to supercharge our applications

We are excited to announce that Platform.sh now offers the latest releases of Elasticsearch to all of our customers going forward! Take full advantage of the new features of Elasticsearch version 8 and integrate more artificial intelligence (AI) into your applications today.

Six Types of Metrics Product Managers Should Know

Setting and tracking appropriate target metrics are an important part of a product manager’s job. Goals must be defined, not just as inspiring vision statements, but also as quantifiable targets that can be objectively measured. Metrics can be deployed in different contexts and for purposes; however, useful metrics in one scenario can be misleading in regards to another. The problem comes when you’re not clear about what kind of metric you’re trying to set.

Frontend vs Backend Performance: Which is Slower?

Kent C Dodds made a claim on Twitter (X) that the “biggest performance problems are probably backend, not frontend related.” Is this true? Some websites have slow backends, for sure. Others have slow frontends. A few unfortunate sites are slow in both. But as of today, right now in 2023, which is the bigger performance problem for most teams, the frontend or the backend? I wanted to explore it with some real data from the web.

Gain the Visibility Needed to Hold Last-Mile ISPs Accountable: How AppNeta Can Help

In relatively short order, the adoption of cloud services and hybrid work models went from exception to ubiquity. This has fundamentally changed the nature of the networks users rely upon—and created an entirely new set of challenges for IT and network operations teams. More than ever, business services and interactions are reliant upon network connectivity that spans a diverse mix of the public internet and third-party networks.

12 Best Practices to Improve Incident Management

Today’s fast-paced digital world can lead to system breakdown and disruptions that strain organizational resources. What truly distinguishes successful organizations is their response when problems occur. Incident management serves this function. At its core, incident management involves teams managing unexpected disruptions quickly with minimal impact to users or business operations. The process is like a safety net that prevents further problems from developing into trust issues.

Optimize your infrastructure with CloudNatix and Datadog

CloudNatix is an infrastructure monitoring and optimization platform for VMs, containers, and other cloud resources. Customers can use CloudNatix’s Autopilot feature to automatically configure and run infrastructure optimization workflows that allocate and run their resources more efficiently. CloudNatix can take action to auto-size Kubernetes and VM workloads, defragment Kubernetes clusters, and create harvest pods from unused VMs, among other key optimizations.

Risks for Health IT Running Outdated Citrix Receiver / Workspace App

Over the past couple of years, I’ve carried out several audits on healthcare customers’ Citrix Virtual Apps and Desktops or DaaS deployments, and one of the checks that consistently stands out is the use of older Citrix Receiver and Workspace app versions connecting to the environment.

The price of building your own incident management tool is not what it seems.

Build or buy? An age-old decision that gets made dozens of times a year. It’s quite possibly one of the most important decisions you make as an company. It impacts roadmaps, productivity, team structure, and customer satisfaction (you know, just a few little things). There are a lot of factors to consider, one of the most prominent being cost. So, what exactly are the costs you need to consider when building your own incident management solution?