How available is your website, service, or platform? What must you monitor and measure to ensure availability? How do you translate uptime into availability? This chart has numbers that every Site Reliability Engineer (SRE) should know. Below the chart, you will find answers to commonly asked questions about SRE and associated metrics.
Network traffic analysis is one of the core ways an organization can understand how workloads are performing, optimize network behavior and costs, and conduct troubleshooting—a must when running mission-critical applications in production. VPC Flow Logs is one such enterprise-grade network traffic analysis tool, providing information about TCP and UDP traffic flow to and from VM instances on Google Cloud, including the instances used as Google Kubernetes Engine (GKE) nodes.
In most cases, when users start to access and use a new application or a new release, app performs pretty well. As the user base grows and usage increases, the app can outgrow its infrastructure. Users can start experiencing a dip in performance. Latency increases, bandwidth and memory get exhausted quickly, and some code architectures start to fail because they do not scale well with the increased amount of users.
Yesterday, we watched a nail-biting finish at the Tro Bro Léon cycling race in France. It was head to head for the finish between Pier Allegaert and local Yorkshireman Connor Swift. The time difference between Allegaert and Swift was milliseconds. That’s right, less than a second after 207km of racing!!! It was so close that even the race officials had to study the photo finish to determine the winner, after the tightest of sprints!
According to the latest report on ITSM in 2021 and beyond, when asked what main area their service desk would be focusing on in 2021, the largest proportion of respondents specified they will be focusing on automation of processes, tasks, and ticket handling. Some of the biggest trends are around Chatbots and Virtual Agents, as specified by 44% of respondents, and self-service, as specified by 42% of respondents.
Customer preferences are constantly evolving, just as much as technology. This can have a significant impact on your business and its internal operations. Such fast-paced evolution demands an equally fast change management function. Organizations that focus just on the mechanics of change management but ignore the principles and intended outcomes are likely to make mistakes. But you can avoid these mistakes through intelligent design and application of change management.
Customer preferences are constantly evolving, just as much as technology. This can have a significant impact on your business and its internal operations. Such fast-paced evolution demands an equally fast change management function. Organizations that focus just on the mechanics of change management but ignore the principles and intended outcomes are likely to make mistakes. But you can avoid these mistakes through intelligent design and application of change management.
Monitor Citrix Virtual Apps and Desktops for free with SCOM We have released a SCOM Management Pack for monitoring Citrix Virtual Apps and Desktops that is completely free of charge. It contains some of the must-have monitoring and automation features to keep your CVAD platform running. Get your copy here!
Mattermost v5.35 is generally available today. Incident Collaboration: Ad hoc tasks, stakeholder overview, and more (Cloud and E20 Edition). We are excited to release multiple new features for the Incident Collaboration product:
