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Step By Step Guide - Measuring ROI of Your IT Tools

There is no argument about the fact that having a robust IT infrastructure is crucial for any business. Having said that, it is also important to understand the cost versus benefit ratio of your IT tools to determine whether they are delivering an adequate return on investment or need further optimization to be more efficient. This allows businesses to ensure their IT budgeting is on point and they are not under or over resourced when it comes to investing in IT tools.

Top Three API Tips For Network Automation

APIs represent the new frontier for CTOs - offering limitless potential to orchestrate and automate applications, services and networks. In our recent webinar, PCCW Global’s CTO Paul Gampe and AVP of New Technologies Shahar Steiff looked at some of the opportunities and challenges that APIs are presenting for CTOs with the automation of networks. Here we share three of their top tips.

IT Life Hacks for Monitoring

Of all the different sets of hacks IT pros pick up, monitoring may be the most wide-ranging area and therefore the hardest to nail down in a single blog. After all, how many network hack techniques are equally valid here? And therein lies the actual secret—the IT life hacks collected by monitoring experts have little to do with a specific technology or silo and much more to do with the philosophy and discipline of monitoring itself.

COVID-19 Pushes Schools to Their Limit, and the Cloud Shows Its Worth

For educators, students, and parents, the impact of the COVID-19 pandemic on learning has been profound. Thousands of schools across the U.S. closed their doors this spring and made the shift to distance learning. It’s a model many weren’t prepared for. And with schools in full swing and the pandemic continuing, educators, administrators, school staff, and school district boards struggle with the right path forward.

6 Tips to Enhance Java Application Performance by Tuning JDBC Database Access Mechanisms

While tuning the performance of your application at the code level or sizing the JVM appropriately are important for enhancing performance, it is equally important to look at how to tune accesses to the backend database. After all, response time for a web request is dependent on the processing time in the Java application tier as well as the query processing time in the database tier.

"Catchpoint is the Gold Standard for Customer Success and Support" - Gartner Peer Insights 2020

Last month, Catchpoint was named a Customers’ Choice in the Gartner Peer Insights ‘Voice of the Customer’: Network Performance Monitoring & Diagnostics category. Not only were our product capabilities highlighted in the anonymous set of reviews from our customers, but we were delighted to see our entire customer support team recognized for their round-the-clock assistance and the lengths they go to in order to ensure outstanding service.

How to Optimize AWS Lambda Costs

Serverless is a great way to reduce the cost of running applications. Lambda functions, by nature, make it very easy to use the exact amount of resources we need at any given point. In this post, we deep dive into Lambda costs, how they are calculated, and explore how to optimize them. Lambda costs are calculated from two parameters (all prices are for AWS N.Virginia, US-EAST-1).

PagerDuty at AWS re:Invent-New Tools to Power AWS and Your Cloud Migration

Leave it to Amazon Web Services to find a way to make their massive celebration of all things cloud entirely virtual, free, and even bigger. Even though we won’t be able to join you all in Las Vegas for Amazon’s celebration of all things cloud, PagerDuty is very excited to be a Gold sponsor of re:Invent again this year. Be sure to stop by our sponsor page for a product demo, the latest on our newest AWS integrations, grab your swag bag, or participate in one of our fun booth activities.