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How to create a custom ServiceNow incident report dashboard in Canvas

Welcome back once again! This is the third and final part of this series on using the Elastic Stack with ServiceNow for incident management. In the first blog, we introduced the project and set up ServiceNow so changes to an incident are automatically pushed back to Elasticsearch. In the second blog, we implemented the logic to glue ServiceNow and Elasticsearch together through alerts and transforms as well as some general Elasticsearch configuration.

How Xandr, AT&T's Adtech Company, Prevents Revenue Loss with Autonomous Business Monitoring

Anodot CEO and Co-Founder David Drai joined Amazon Web Services and Xandr to discuss the shift to machine learning-based anomaly detection in business monitoring. Xandr Chief Technology Officer Ben John shared how their advertising marketplace is using Anodot platform to cut detection from “up to a week to less than a day”. You can watch the webinar at the link above or read on for the highlights of that talk.

51 Types of As-a-Service Offerings

The cloud is here—and so are its acronyms. Since software as a service (SaaS) hit the world in 2001, the ‘as a service’ model has been extended to just about everything you can think of. Along the way, the definition has become a little muddied. It used to be that -aaS meant something delivered on a subscription basis via the cloud, without a physical component.

Automating Incident Callouts for Canadian Pacific's Engineering Team

Canadian Pacific (CP) is a historic Canadian Class I railroad incorporated in 1881. It was CP that connected the country and became Canada’s first transcontinental railway. Headquartered in Calgary, Alberta, it owns approximately 13,000 miles of track across Canada and the United States. Canadian Pacific initially introduced Enterprise Alert in 2016 to increase speed and effectiveness of incident callouts to information workers, and staff in various departments.

Why we built a Jamstack site

Last month, inspired by JamstackConf I built Jamstackery.website. This mini-site runs on AWS, and is managed by our platform. Our hope is that this mini-site demonstrates the promise of an architecture that blends containers with functions, and all the supporting certificates, permissions, and resources necessary to provide a world-class infrastructure.

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Announcing Ruby support for Raygun APM

We've built Raygun APM to be the best solution on the market today, with more code-level detail, better visualization, and powerful infrastructure that helps developers discover and diagnose performance bottlenecks in a fraction of the time - and for a fraction of the cost. That's why we are thrilled to launch the next chapter in our ongoing support for Application Performance Monitoring: Ruby support for Raygun APM. Ruby teams can now get end-to-end monitoring with features like detailed trace transactions, dashboards, code execution, and more.

Tackling your network security challenges using ManageEngine ITOM solutions

Network security management typically entails end-to-end management of the entire network security infrastructure of an enterprise. However, in this rapidly changing security ecosystem, there’s an inherent need for IT admins to be extremely agile to maintain an effective security posture.

11 steps to get your e-commerce website ready for Black Friday and Cyber Monday

The biggest shopping days of the year, Black Friday and Cyber Monday, are nearly upon us—again. If you’re on the development, operations, DevOps, or marketing team of a large e-commerce website, your busiest season is coming fast. Thanksgiving signals the start of long days, big sales, massive website traffic, and plenty of unexpected threats to your website’s uptime and performance.