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Introducing the ITOM podcast: Listen and learn how to avoid remote work roadblocks in an IT environment

In administrating all technology and application requirements within an organization, IT operations management (ITOM) is pretty complex, and tends to send IT admins scrambling for authentic and actionable insights across the internet. We’re taking matters into our own hands and launching our very own podcast series to provide you valuable information on ITOM, which you can choose to listen to at your leisure or on the go!

Autoscaling Puppet compile masters with AWS

In classic Puppet deployment architecture, compile masters are widely used when the number of managed nodes goes up. Multiple compile masters sit behind a load balancer to take care of the additional workloads. It is not rare to see Puppet adopters launching the compile masters in the public cloud, such as Amazon Web Service (AWS) and Google Cloud Platform.

What is Azure VM Insights?

Microsoft recently announced general availability of Azure VM Insights, aka Azure Monitor for VM. This service is basically a set of features that allow you to monitor your VMs in more detail, from collecting the telemetry from your VM to displaying it meaningfully – all with a single click. I am satisfied with Azure VM Insights for the most part, but I also have some mixed feelings about it. Read on to find out why.

Freshservice launches Return-to-work app to help workplaces reopen safely

As companies prepare for the workforce to return to work, a myriad of decisions must be made. Return to work policies must encompass a full understanding of the needs and questions of its employees. The other top need is a true assessment of safety as it relates to COVID-19. How does the new place differ from one that is familiar? From the perspective of the employee, there may be sentiments of fear, uncertainty, and reluctance.

ITSM Change Management to Control Continuous Cost Optimization

I’ve been writing about continuous cloud optimization for a while now, and recently, I’ve spoken with several organizations to understand any challenges they’re currently facing in their automation journey. Their insights would help us understand how we can improve our technology to better support them. I discovered two fundamental themes behind their challenges.

Extending and Integrating the Monitoring System with Automation and Scripting

One of the hidden gems within eG Enterprise is the ability to perform remote actions and automated tasks using built-in functionality. In conversations with customers and community peers, I often get asked why we at eG Innovations don’t offer functionality in regard to adding custom scripts and a community database of shared scripts.

Q&A with Ziff Media Group: Why They Made the Switch to Kubernetes

Today’s leading companies are one step ahead of their competitors as they adopt new tools and disciplines emerging from the cloud native landscape. That was the case for Ziff Media Group, which is a collection of several media web properties including pcmag.com, mashable.com, deals.com, offers.com, and more.

Best practices for an effective remote team in the world of cloud delivery

Just like countless other business functions, cloud delivery has now shifted entirely to remote working for now and perhaps longer term. Canonical has been a remote-first company for some time, so we thought we’d take this opportunity to share some of the best practices we’ve learned along the way. Communication Effective communication between customers, engineers, and project managers is the most critical element of successful cloud delivery.