Ensuring that a Citrix infrastructure is working well is no easy job! Here are several free tools and scripts that can help you with your daily activities.

Last fall, we introduced PagerDuty Analytics, a product that combines machine and human response data to provide operational insights that enable organizations to drive process maturity and improved business outcomes. Today, we’re excited to announce that it’s generally available! As part of our expanded Analytics product offering, we’re rolling out a set of prescriptive operational performance scorecards.

It seems like email has been around forever, and we all take it for granted. For many of us, it has been forever, for email has been around since the 1960s in various forms. By 1995 SMTP, POP3, and IMAP email protocols became the standard. To make sure your staff and customers can continue to take email for granted, you should use Email Server Monitoring from Uptrends. Uptrends now supports IMAP server monitoring.

Real User Monitoring, or RUM, is a type of monitoring technology for digital businesses that analyzes customers’ digital experiences by looking at exactly how online visitors are interacting with a website or application, analyzing everything from page load events to AJAX requests to frontend application crashes. The most commonly known example of RUM would be Google Analytics, or GA, which tracks certain spectrums of the interaction between your user and your website or webapp.

Since joining Rancher Labs to head up the Australia, New Zealand, and Singapore region, my day revolves around discussing containers/Kubernetes use cases and adoption with many of the top enterprises, DevOps groups, and executives in the area. Not only is this a great learning experience and a fantastic way to meet people, it is also a huge eye opener into the many reasons why Kubernetes adoption is growing so rapidly and what the current challenges are.

What gets measured gets managed. You probably intuitively sense the truth in that statement, but are you practicing it? Specifically, are you measuring your security operations center’s (SOC) performance? Measuring the IT security team’s performance has always been subjective. With more and more security techniques emerging in the last decade, your organization may have come up with different metrics to measure the performance of its SOC.

Grafana is an open source tool, with Apache 2.0 license, designed by Torkel Ödegaard (who is still in charge of its development and maintenance) and created in January 2014. This Swedish developer began his career in the .NET field and since 2012, until nowadays, he continues offering development and consulting services through this popular proprietary platform, while developing free software at the same time.

FaaS services such as AWS Lambda take care of many security aspects - networking, firewall, OS updates, etc. Make no mistake, though: application-level security is still fully on our hands! Do we have all the information needed to secure our serverless apps? Enters critical logging!

Onboarding new clients can be a very time-consuming process for MSPs. To get the lay of the land, you typically need to make the trip to the client site, crawl through switch closets, perform a site survey, and complete many more manual tasks. But even after that investment of time and resources, sometimes you don’t get the full picture.