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What is Agentic AI? And why does it matter in IT service management and ITAM?

When embarking on a new digitalisation project today, people expect more than just the basics, such as security, functionality or choosing a trusted brand. They're looking for tools that offer a personalized experience and smart automations. This is especially true for service desks and IT management platforms, where automating repetitive tasks and tailoring the experience to users really matter. AI agents are a great solution for this. They can handle tasks on their own, make processes smoother, boost efficiency, and save money.

ITAM in SMBs - Trends We See for 2025

In the evolving landscape of IT Asset Management (ITAM), small and medium-sized businesses (SMBs) are experiencing a paradigm shift. Traditionally, ITAM was the domain of large enterprises, managed by solutions like Certero, Flexera, and Snow, focusing primarily on tracking and managing expensive software licenses and conducting software audits. However, the landscape is changing, and SMBs must now embrace ITAM, albeit in a completely different manner.

The Best Applications for AC Axial Blower Cooling Exhaust Rotary Fans

AC axial blower cooling exhaust rotary fans are indispensable to a wide range of industries as convenient, durable and efficient means of consistent cooling of systems and ventilation of constant air flow. These fans are used specifically for moving huge amounts of air making them crucial for controlling temperature and regulating equipment. So let's proceed to consider the greatest use of AC axial blowers and compare them to other computer fan manufacturers' cooling options for petty electronics devices.

Marketing Application Security as a Competitive Advantage

In the high-stakes arena of software development, security often gets relegated to the footnotes of your marketing materials-mentioned as an afterthought, hurried through in the final slides of a presentation. But, what if we flipped the script and made security the star of the show? Imagine leveraging your rigorous application security not just as a necessity but as your brand's crowning glory-a distinctive edge that propels you ahead of the competition.

How to Rename a MySQL Database

When working with MySQL databases, you may encounter the need to change a database name. However, MySQL no longer supports a direct renaming option. The RENAME DATABASE command, available in earlier versions, was removed due to the risk of data loss. Despite this, renaming a database in MySQL is still possible. This article explores the available methods to accomplish this task safely and effectively.

Mastering cloud tag management: A key to smarter cloud cost management

Cloud tagging The cloud has revolutionized the way businesses operate, providing unparalleled scalability and flexibility. However, effective cloud cost management can be challenging, with a significant part of this due to the way cloud resources are tagged. In this blog, we’ll explore how cloud tag management plays a crucial role in cost management and reveal how tools like ManageEngine CloudSpend simplify budgeting and forecasting for organizations.

Split your projects in Azure DevOps

This enhancement is part of Raygun’s 12 Days of Christmas 2024. Over the next few weeks, we’ll share daily updates on bug fixes and feature improvements inspired by feedback from you, our customers. These are the small but impactful changes you’ve asked for, designed to make Raygun faster and easier to use. Check back tomorrow for the next update and see how we’re leveling up your experience one day at a time! Our special thanks to David from Atlanta who suggested this great idea!

IT Asset Tracking: Complete Control Guide

Managing your IT assets shouldn’t feel like juggling countless hardware, software, licenses, and online resources. Without comprehensive management software, your team may struggle with visibility, accuracy, and compliance, leading to inefficiencies and risks. Motadata’s IT Asset Management Software simplifies the entire process, from discovery to monitoring, inventory management, and reporting.

Top 10 Synthetic Monitoring Tools for 2024

When it comes to ensuring your website’s performance and uptime, synthetic monitoring tools have become indispensable. These tools help businesses proactively detect and resolve issues before they affect real users, offering peace of mind and optimal website performance. In this article, we’ll explore what synthetic monitoring is, the best tools for 2024, and why Dotcom-Monitor is our top choice.

Common Microsoft Teams Issues & How to Troubleshoot

Microsoft Teams is one of the most popular tools for work communication today. Whether you're chatting with your team, jumping on a video call, or sharing files, it helps keep everyone connected. But let's face it – MS Teams isn’t perfect. You’ve probably run into issues like calls dropping, bad audio, or slow Teams performance. These problems can be frustrating, especially when you’re in the middle of an important meeting or deadline.