Cybersecurity threats are becoming increasingly sophisticated, posing significant risks to organizations of all sizes. As cyberattacks continue to evolve, traditional security measures are no longer sufficient to protect against advanced threats. This is where Endpoint Detection and Response (EDR) solutions provide an advantage over traditional security tooling.

To-do lists. Time tracking. Automation. Scripting. Making your cup of coffee in the morning. These are just a few of the hundreds of add-ons available for teams using Jira on the Atlassian marketplace (okay, maybe not the coffee one yet. Get on it, AI). With such a vast array of tools at their disposal, development teams can customize their Jira experience to fit their unique needs, enhancing productivity and efficiency.

Earlier, applications were mostly monolithic, meaning that several programs were written in the same language and placed in the same web stack. However, it is no longer the case today. Today, every software is comprised of several small application programs coming together each providing a service of its own. These applications are what we call microservices.

Providing the best support for our customers has always been at the core of our company since day one, and it is something that will never change. In the infrastructure space, one downtime can be critical and have a huge business impact. Having the best support is key to running a business with confidence. Today, we are glad to introduce our new support plans, allowing us to provide best-in-class support and scale with the increasing number of clients using our product.

Product experience (PX) is a critical aspect of the user journey that focuses on the interactions and experiences within a product. This article explores the importance of product experience, key elements of product experience management, the role of different teams in shaping PX, best practices for improvement, and challenges to consider.

The world relies on the cloud which means that organizations are fundamentally reliant on third-party networks to access these critical cloud resources. While cloud adoption decisions are largely made by executive teams, the responsibility of performance and availability falls squarely on the shoulders of network operations teams.

Role: DevOps (Development and Operations) is a cultural and professional movement that focuses on collaboration between software development and IT operations teams, aiming to automate and streamline the software delivery process.

The average helpdesk is no longer just a place to report technical issues. It’s becoming the front line in enhancing customer experiences holistically. Helpdesks now play a significant role in shaping a customer’s perception of a brand. The modern helpdesk agent resolves issues and builds relationships, ensuring customers feel valued and heard.

Regression testing is not a new concept. However, historically, it has been limited to functional testing due to the setup, configuration, and maintenance required to simulate a production environment accurately. Many teams have found the cost outweighs the benefits, but with the advent of production traffic replication (PTR), it’s become a viable option to regression test performance, especially for those running applications in Kubernetes.