It is common for end-users of service providers or vendors to request services to assist them with the services or the products. It is a classic use case wherein service request management enters the picture. The Information Technology Infrastructure Library (ITIL) framework includes service request management as a critical component. In view of the same, we shall walk through the following topics in this blog to understand the fundamentals of service request management.

Equipment maintenance is important for all assets. It is a significant aspect of asset management, especially when you are in the manufacturing industry. We all know that the manufacturing industry has huge and complicated assets which need maintenance on a regular basis. Equipment maintenance assists in keeping assets maintained. In this blog, we will know in detail What is the importance of equipment maintenance in the manufacturing industry!

A new study—the SolarWinds IT Trends Report 2021—suggests, although tech pros are confident with their work from home and remote work policies, agencies are at a critical inflection point as this confidence could create complacency or lead to security failures. Rather than potentially fall behind, here are five steps government agencies can take to combat security apathy and proactively manage cyber risk when we emerge from the pandemic. 1.

As we all know, every organization has a different requirement, and each software would require some in every organization. It does not matter if two organizations belong to the same industry and have the same working process even then their requirements would differ from one to another. Therefore, for every software Customization is important. In this blog, we will know what the benefits of customization in maintenance management systems are. So, without wasting any time let us begin!

Do you know how to get consulting clients? If you want to know how to get business consulting clients, you’ve come to the right place. In this guide, we will break down all you need to know about building a consulting client base. With a range of marketing channels at your disposal, there’s no shortage of ways to get consulting clients for your business. Let’s dive straight in. ‍

We are excited to announce that Ivanti Neurons for MDM now fully supports all Windows Autopilot modes. This includes Autopilot pre-provisioned and self-deploying mode, in addition to the previously supported user driven mode. In particular, this self-deploying mode works seamlessly to automatedly enroll and configure HoloLens2 and Windows PC devices.

“It was November 5th, 2003. I knew that we had to start a company before I became 50, because a 50-year-old can't start a company. So, at 49—November 24th is my birthday—we started,” says Fred Luddy, ServiceNow founder. He began the company with a single laptop at a desk in his house. Although he founded the company alone, he couldn’t build it alone.

When Fred Luddy founded ServiceNow nearly 20 years ago, he envisioned a company built on two pillars: empathy and optimism. To this day, we approach every challenge with the optimism that we can solve it and the empathy to guide our way. These are amazing times we live in. Yep, I said it: amazing. Sure, we have big challenges, but it’s amazing that things are working, that the world is working. We’re playing a major role in that.

We have just released Workspace Control 2022.1 (10.8.0.0), which contains three major new features and several bug fixes. We’ve also included several workflow improvements based on User Voice requests which were submitted via the Product Ideas page on the Ivanti Community.

A fixed asset is a set of items intended to be used on a long-term basis for a company’s activity. In other words, they are assets that a company owns for a long time and that are not intended for resale. There are three main categories of fixed assets: tangible assets, intangible assets and financial assets.