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What is IT Operations Management

The world of IT networking has countless acronyms for every component, metric, technology, function, and so on. ITOM, or IT operations management, is a function that encapsulates the administration of all network infrastructure components within an organization. ITOM is a critical function that can directly determine the fortunes of the company. It is for the same reason that we should clearly understand what it stands for, why it's needed, and what its benefits are. Let's dive in.

Exploring Your Network Data With Kentik Data Explorer

A cornerstone of network observability is the ability to ask any question of your network. That means having an unbound capacity to explore the tremendous amount and variety of network telemetry you collect. It means seeing trends and patterns from a macro level, but it also means getting very granular to pursue any line of analysis of your data. Collecting information from flow records, SNMP, streaming telemetry, BGP, eBPF, and so on is indeed very important.

Learn about CWDM vs DWDM

Meeting bandwidth capacity needs of customers is a crucial business objective for today’s providers. While both coarse wavelength-division multiplexing (CWDM) and dense wavelength-division multiplexing (DWDM) are modern forms of wavelength-division multiplexing (WDM) that effectively solve those increasing bandwidth needs by upgrading the utilization of new and existing fiber, they are each designed to tackle different network challenges.

The 2023 Network IT Management Report Part 3: Extending Your Reach

This is the third in a four-part series focusing on the findings from our 2023 annual Field Report for IT Management. We surveyed 4500 IT professionals from internal IT teams and MSPs across North America to gauge where their organizations are heading from a network management perspective. In part three, we’ll discuss how organizations are thinking about extending the reach of their visibility and control over their networks with Wi-Fi and SaaS management.

The Ultimate Guide to SNMP

Simple Network Management Protocol (SNMP) is a basic network protocol designed to collect and report data from network devices connected to IP networks — even if the devices are different hardware and run different software. Most modems, routers, switches, servers, workstations, and printers will support SNMP communication. SNMP messages are transported via UDP on port 161.

What is Network Performance Monitoring: The Gandalf of Networks

In today's digital age, network performance monitoring has become a crucial aspect of IT infrastructure management. The ability to monitor and manage network performance is essential for ensuring that networks run efficiently and effectively. Just as Gandalf served as a wise and trusted advisor to the Fellowship of the Ring in J.R.R.

18 Best Practices for Cloud Automation

Everyone is shifting their workloads to the cloud, but one challenge remains: Workloads need to be automated. Whether they’re employing a cloud-native, cloud server, or hybrid model—IT operations teams need to know what, when, and now also where to automate. Speaking at the recent 2022 Automation Virtual Summit, Dave Kellermanns, Global Advisor for Automation, Broadcom Software explored some lessons learned and best practices for cloud automation. Read on to see some of the highlights.

SolarWinds named supplier on the Crown Commercial Service's G-Cloud 13 framework to provide secure cloud services

G-Cloud 13 serves as an online catalogue where public sector customers can buy cloud-based computing services, and with SolarWinds as a named supplier, it's never been easier to support public sector organisations with its services.

The Russification of Ukrainian IP Registration

Last summer we teamed up with the New York Times to analyze the re-routing of internet service to Kherson, a region in southern Ukraine that was, at the time, under Russian occupation. In my accompanying blog post, I described how that development mirrored what took place following Russia’s annexation of Crimea in 2014.

How to Troubleshoot Packet Loss

If you're experiencing network issues, such as slow Internet speeds, poor audio or video quality, or dropped connections, packet loss could be the culprit. Packet loss is a common network issue that affects networks of all sizes, and its impact on users and businesses can be very frustrating if it’s not dealt with quickly. So we’re teaching you how to identify and troubleshoot packet loss, and causes of packet loss, in your network!