Here's why AIOps, which combines big data, machine learning and visualization to deliver greater insights, should be on every enterprise's shopping list.

Today's resource managers and container orchestrators allow us to describe and deploy workloads in a consistent and repeatable fashion. So why are our workloads growing ever more complex?

Things don’t always go right. And when things do go astray, you need to save the day. Especially in a Citrix digital workspace environment, there are too many things that could go wrong and affect application/desktop session access. When your end users are in peril, you – the Citrix admin, engineer, architect, consultant – need to become a superhero and save them: Diagnose the cause of issues they are facing and triage them to ensure seamless and uninterrupted connectivity.

The March OpsRamp Platform update included the following: Improved Inference Context for Incident Management, New Cloud Monitoring Capabilities for AWS and Microsoft Azure Workloads, User Interface Updates

One of the most frustrating service calls you’ll receive is from a client experiencing a network performance issue. The issue could be caused by any number of different things and typically would require you jumping into your car and driving to the client site. The hours drag on while you manually trace wires and test ports to troubleshoot the issue. The longer it takes you to figure it out, the longer you’re interrupting your client’s business.

In the traditional enterprise architecture, IT departments are far removed from employees and often even viewed as a secluded area of the business. Sure, IT would come help you relatively quickly if your computer wasn’t working or an application kept crashing, but for the most part, the IT employees kept to themselves, working hard to keep the network up and running and ready to put out the occasional fire when called upon.

Regulating access to resources is a fundamental measure for enterprises to ensure the security and reliability of a system. The last thing you need is a stolen or weak password to give up the keys to the proverbial kingdom. With role-based access control (RBAC), this risk is mitigated by providing only the necessary access so a user in your organization doesn't have more access than needed.

This is a short follow up to last week's story on Stripe Billing as a reader on Hackernews commented that it seemed we didn't handle VAT. We do, but I just left it out of the story. For those not familiar with handling EU VAT for SaaS companies: It's a bit of counter intuitive jungle. At least that's what some dedicated SaaS startups make you believe. Also, Stripe does not handle it at all. They give you a { taxRate: null } field for you to fill.

90 seconds with ServiceNow’s Identification and Reconciliation engine, a key tool to your complete CMDB. Configuration data is spread enterprise-wide, spanning multiple systems and sources, each with its strengths and weaknesses. To create a centralized database that can be used confidently by all teams this cornucopia of data needs to be pruned, consolidated, and maintained.

By monitoring the end-to-end user experience, IT professionals gain keen insights into application performance from the customer's perspective.