Unfortunately, Microsoft and Office 365 suffered their second major outage of the year and this one was even bigger than the first. We say “unfortunately” because even though our business is to help monitor cloud and SaaS services and our business goes up when there are problems, we don’t wish an outage on any cloud provider. Operating a SaaS business at the scale of Microsoft Office 365 is a herculean task and that’s why they get paid the big bucks.

We’ve wrapped up the fourth quarter and 2018 on a high note! We’ve completed the fourth quarter of 2018 with a 33% increase over the fourth quarter of 2017, and the year 2018 finished 30% over 2017’s totals.

So a while back I got an email from our finance team. I was tasked to assist with tagging resources in our AWS infrastructure and investigate which items are contributing to certain costs. I don’t know about other engineers, but these kinds of tasks are on the same realm of fun as … wiping bird poop off your windshield at a gas station. So I did the sanest thing I could think of.

Looking for ways to measure your users’ experience? You’ve come to the right place. In this article, we will be diving into several ways to measure your users’ satisfaction as well as ways to enhance & expand your real user monitoring strategy.

We introduced our partnership with Blue Medora last year, and explained in a blog post how it extends Stackdriver’s capabilities. We’re pleased to announce that you can now join our new offering for Blue Medora. If you’re using Stackdriver to monitor your Google Cloud Platform (GCP) or Amazon Web Services (AWS) resources, you can now extend your observability to on-prem infrastructure, Microsoft Azure, databases, hardware devices and more.

Evangelical Community Hospital is a health system with a 132-bed facility, and it is very important to make certain all 200 physicians and 900 healthcare workers have unimpeded access to Allscripts and IE based applications. At a hospital facility patient care is the primary concern, and if those who take care of patients can’t access applications like Allscripts, it can directly impact the patient.

Last week was amazing. It was our first ever Honeybadger Hack Week. We got to take a momentary break from thinking about exceptions and uptime to focus all our energies on something completely new. We decided as a team to build a small app in Elixir and Phoenix.

User experience is the biggest and most important factor in determining the success of Citrix rollout in an organization. When end-users are happy with their virtualized applications and desktops, then everything is hunky dory and Citrix admins can focus on operations and maintenance.

Ok, so you own a company, now what? All right, then one of the million things to keep in mind, in addition to the plant that you are going to buy for your office, is learning how to monitor networks. Think that if your computerized network stops working properly (for any reason) and the data that normally flows through it does not, the company is not functional anymore, during the whole time the disaster lasts.

It’s sometimes said that getting ahead in business (as opposed to, say, academia) comes down to who you know, not what you know. Things are different still in ecommerce. When you’re selling online at scale, success is more closely linked to the tools you use. Everyone has access to the same research and networking resources, and the software you rely on determines everything from the amount of free time you have to the quality of your work.