Yesterday, we kicked off PagerDuty Summit by launching new features that support the themes of Visibility and Intelligence. If you missed the keynotes or want to know more, check out this blog post. Today, we are making several announcements around two other themes that our CEO Jennifer Tejada touched on during her keynote yesterday: Platform and People. In fact, these themes are so closely related that we refer to them as one—that PagerDuty is a platform for people to do real-time work.

Much has been said about how Artificial Intelligence (AI) is already proving its ability to transform business, as well as the way most people live. In fact, according to Accenture’s “ExplAIned: A Guide for Executives,” AI is on par with such life-changing innovations as electricity and the internal combustion engine, and is no longer science fiction.

On July 22, 2019, Slack was in the middle of deploying an update to their desktop app. The update was supposed to decrease memory consumption and increase load time, but instead the company suffered a significant, widespread outage on a global scale. After approximately 40 minutes of downtime, the service was back up. But in the meantime, the company whose motto is ‘where work happens’ essentially stopped working.

Kubernetes has several key differences that push the limits of traditional application monitoring. Due to the distributed ephemeral nature of Kubernetes, most existing solutions fail to give the visibility we might expect, resulting in longer resolution times. Looking at these potential pitfalls can help guide us as we take a fresh look at Kubernetes management and monitoring.

Cloudsmith provides first-class support for CircleCI with our official orb. Using the orb, users can easily integrate publishing to Cloudsmith with their existing CircleCI workflows.

SaaS Affiliate Programs have become very popular in 2019 with both online publishers and bloggers. Today freelancers working online can sign up to a variety of SaaS affiliate programs on offer and start sending their traffic via their affiliate links to your online store and if these users buy one of your products or services, the affiliate website gets paid a commission for the sales driven by them.

US retailer Target faced issues with its online presence yesterday, Tuesday 24th September 2019, when its website experienced an outage. The downtime not only impacted Target’s sales website but also its mobile application as well as payment processing in store.

How to correctly interpret the data obtained in Analytics? How to deal with a large amount of data and structure conclusions to increase the website ranking? Analytics like Google Analytics and others provides a lot of different information. This service has dozens of ready-made reports and a huge number of forms that require a little customization.

The growing complexity of today’s IT reality is indisputable: Software is becoming more and more complex, and the infrastructure it runs on is equally so. This complexity comes, in part, from adding layers upon layers to the infrastructure we manage — from bare metal servers to VMs to containers to function-based computing — and from how quickly we cycle in new technologies and how slowly old technologies are cycled out.

The customer support department is an integral part of any organization. Startup business owner often handles it by themselves; however, medium to large-sized organizations establish separate workforce but in-house hiring or outsourcing to keep their customers happy. They use many proven tactics for user engagement and are still seeking the way to bridge the gap.