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XenWinGo, Citrix Service Provider (CSP) DaaS Reduces End User Support Tickets by 20%

USACI is a Managed Service Provider (MSP) provides Software as a Service (SaaS) and Desktop as a Service (DaaS) solutions over Citrix XenApp and Citrix XenDesktop. They also offer public and private cloud services via their product, XenWinGo. The breadth of services which the organization offers can place a lot of pressure on their Citrix help desk professionals.

Top 5 Nonprofit Healthcare Organization Troubleshoots and Resolves Issue Impacting MEDITECH Users with Goliath Performance Monitor

Healthcare IT faces both complexity and urgency when dealing with end user experience issues that impact their EHR environments. In addition to the usual issues of frustration, delays, and inefficiency, patient care is impacted when healthcare workers can’t access critical applications via Citrix XenApp, Citrix XenDesktop, or VMware Horizon.

The Sound of Silence: Threats from Without and Threats from Within

Recent news has broken about a group of hackers which appears to be operating out of Russia. The group, dubbed “Silence,” is believed to be involved in the theft of over $800,000 from multiple Russian and Eastern European financial institutions. However, what is particularly notable about this group is they seem to count at least one former cyber security professional among their number.

An Excerpt from Docker Monitoring

Lately, IT teams are looking for Docker monitoring tools as legacy products like cAdvisor and Sysdig cloud do not offer greater insights. Docker monitoring needs a crucial change in the way your agents, plug-ins, and monitoring works to support containers. Many enterprises have started deploying significant production workloads on Docker, it seems there is a substantial shift towards adopting Docker.