Gone are the days when customer support was just a nice “add-on” to your company portfolio. As we move towards a more inclusive society, with hybrid or remote work blurring many cultural and geographical differences, more people value authenticity and knowledge in the companies they work with.

Credential management is a security practice that secures and protects all types of credentials (such as passwords, certificates, and keys) within an organization. It identifies and authenticates users who can access specific information, ensuring that sensitive and mission-critical data are always protected.

Did you know you can include one policy file from another? Traditionally you specify the files you want to make up a policy set using inputs in body common control found in your policy entry (promises.cf by default). body file control lets you specify additional inputs from any file that’s included in the policy and those files can include other files. Let’s check out a contrived example.

If you’re in banking, you know the drill. Adhering to stringent EU regulations is a standard practice. This involves undergoing extensive audits, closely managing IT assets, maintaining your CIA (Confidentiality, Integrity, Availability) rating, conducting and responding to fire drills, and establishing continuity plans. So far, nothing new, and if you’re in other highly regulated environments, you know that these measures are commonplace.

In today's digital world, websites and applications are the lifeblood of your business. But ensuring their performance and uptime in a complex IT landscape, with its mix of technologies and systems, is a constant challenge. Imagine a sale overwhelming your online store, causing the website to slow down and frustrated customers to abandon carts. Downtime like this isn't just lost sales; it damages your reputation and hinders innovation as IT teams scramble to fix issues instead of building new features.

In our routine database management tasks, it’s often necessary to learn the size of the database and count the objects within all SQL Server tables. Fortunately, we have established methods and tools to swiftly provide this information. In this article, we will explore these methods and tools. Let’s get started.

Check out the latest StatusHub updates and features, including improvement of the recurring events scheduler, updated service status widget appearance and more for the first quarter of 2024.

Data is at the heart of all machine learning (ML) initiatives – and bad actors know it. As AI continues to occupy the limelight of modern tech discourse, ML systems are becoming increasingly attractive targets for attack. With the Identity Theft Resource Center reporting a 72% spike in data breaches in 2023, it’s critical to take the proper precautions to ensure your ML projects don’t provide a back door to your data.

Containerization has revolutionized the way software applications are deployed and managed. However, it comes with its own set of challenges. This is because of these challenges, that we opt to use different container management tools to streamline the deployment, scaling, and maintenance of containerized software. This article explores the top ten container management tools of 2024, providing insights into their pros, and cons.