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How StatusHub Complements and Extends Your Incident Management Process?

Although the main focus of StatusHub is incident communication, it compliments each 5 activities of Incident Management: Identification, Categorization, Prioritization, Response and Communication with the user community through the life of the incident.

AWS CloudWatch Configuration Guide: Getting Started

If you remember getting an Erector Set as a kid, I’m sorry. In a stocking full of toy building systems, an Erector Set is the proverbial lump of coal. The instructions are complicated, and the pieces are made of metal, connected together with tiny screws. Few children have ever completed one of these sets successfully.

Exploring Network Monitoring? 3 Things to Look For

Network performance monitoring and diagnostics (commonly referred to as NPM or NPMD) tools are valuable for IT Ops teams that want to maintain visibility into the health and performance of their networking infrastructure. They provide this visibility in two major ways: by retrieving diagnostic data from network infrastructure components (such as routers and switches) and by analyzing network traffic flow and quality of service through various techniques (such as deep packet inspection).

Psychological Theories Behind Agile Software Development

With an almost 20-year career in social services—including working in institutions such as The University of Chicago, the United States Peace Corps, Chicago public schools, Child Protective Services, the Catholic Church, and for the U.S. federal government in probation and parole programs—my leap into Silicon Valley was as much a culture shock as the 2.5 years I lived in the Andes Mountains of Ecuador.

Spiceworks Platform Utilizes Artificial Intelligence to Fuel Dedicated IT Marketplace

AUSTIN, Texas — October 9, 2018 — Today at SpiceWorld 2018, Spiceworks unveiled how new artificial intelligence capabilities are being used to power personalized experiences at scale and more directly connect technology buyers and sellers in the $3 trillion IT industry. The AI capabilities enable Spiceworks to connect technology buyers with the people, tools, and information they need to support their organizations with confidence.

Spiceworks Adds Free Network Inventory Application to its Suite of Integrated Cloud-based Solutions

AUSTIN, Texas — October 9, 2018 — Today at SpiceWorld 2018, Spiceworks announced a new cloud-based Spiceworks Inventory application that integrates with the cloud editions of Spiceworks Help Desk and Spiceworks Remote Support to help IT professionals more intuitively manage their technology assets and support end users from a single, easy-to-use ecosystem.