It’s become fairly difficult these days not to feel uncertain about the future. And in the IT industry, we hear news of new mergers and acquisitions on a regular basis. HCL acquired Bigfix from IBM last year. VMware acquired Pivotal, and then doubled down in its acquisition of Carbon Black. And more recently, Broadcom entered the game and is purchasing Symantec. All of this in one year!
Most enterprises already have a reliable logging and monitoring system in place, so why should you worry about it in the context of Kubernetes? Well, traditional logging and monitoring tools are designed for stable infrastructure and application deployments. Cloud native environments, on the other hand, are highly dynamic. The IT world has changed and so must your toolkit.
As businesses close more deals and add more accounts, it is still imperative for businesses to maintain their SLA levels and resolve customer support tickets within SLA timeframes. Having a solid support team is great, but supporting hundreds or thousands of users in the most efficient, cost-effective way while maintaining SLAs continues to be a challenge for the majority of companies. An SLA policy ( service level agreement) lets you set standards of performance for your support team.
What is Podman? Well, we will start by saying that Podman is a container engine developed by RedHat, and yes, if you thought about Docker when reading container engine, you are on the right track. Podman wants to be the alternative to the well-known container Docker engine, but you may wonder: what does RedHat offer through Podman? Why should I switch to Podman? Is Podman the replacement for Docker or just another competitor?
I was excited to attend DevOpsDays in New York City in March of 2020, but then again, who wouldn’t be? A whole week in the Big Apple with Liz Fong and Christine Yen, yes, please! I joined Honeycomb as a product designer in January of 2020, making this my first event as a Honeycomb employee. In addition to meeting our users, it was a chance for me to talk with people just starting their observability journey. As a product designer, my focus is on improving the overall user experience.
We’re excited to announce the release of Elastic Cloud Enterprise (ECE) 2.5! This release improves the experience of managing your deployments with a dedicated coordinating layer, support for snapshot lifecycle management (SLM), and more.
To leverage IT innovations like cloud computing, containers and microservices, and to meet customer experience expectations, IT teams must monitor their applications and services differently. The reason is that developers are deliberately disseminating information through their code in order to understand and manage the complexity in today’s ephemeral and dynamic environments.
We recently wrote about why serverless applications fail and how to design resilient architectures. Being able to detect early-stage failure indicators can be invaluable. With proper monitoring, developers move from waiting for the system to crash and adopt a more proactive attitude in managing resource allocation and architecture design to avoid bottlenecks and performance degradation.
This is part two in our blog series on Digital Transformation during Covid-19. You can read the first blog here. The global pandemic and subsequent lockdowns affecting over half the world’s population are already affecting digital transformation, on both an organizational and employee level. Starting by improving your internal customer experience is a good first step, after which digital transformation efforts can and should focus on enhancing the external customer experience in every way.
