In the first article in our new series, Yan Cui highlights the key insights from the Amazon Builders’ Library article, Timeouts, retries and backoff with jitter, by AWS Senior Principal Engineer Marc Brooker.

In a world where the applications we run are constantly changing, the number of monitored metrics and events is skyrocketing, and responsibility for system components is fragmented across teams, it becomes increasingly difficult to pinpoint possible root causes of an issue in a timely manner. To address this challenge, we’re introducing Metric Correlations, which automatically finds candidates for the causes of an issue by searching your system for correlated metrics.

Data protection is an essential part of the Uptrends process. When it comes time to remove your data from our retired hard drives and servers, we do it right. We go to great lengths to make sure your data is never accessible to hackers or anyone else for that matter by turning it into a pile of confetti. We stand closely by and watch while our old hardware gets ground into little bitty bits.

Earlier this month, security researchers at Promon, a Norwegian firm that specializes in in-app security, uncovered a unique vulnerability in Android devices that allows malicious apps to masquerade as legitimate apps and prompt for intrusive permissions that allow them to: Listen to the user through the microphone, Take photos using the camera, and a lot more.

Forrester has recognized ManageEngine as a contender in the Enterprise Service Management (ESM) space in its latest Forrester Wave: Enterprise Service Management, Q4 2019 report. The report covered twenty-three criteria and recognized fifteen providers in the ESM space.

It sucks to be on-call when processes are not well defined and streamlined. Especially around the holidays. You really don't want to hear your phone repeatedly going off right when you're sitting for Christmas dinner with your loved ones or getting to unwrapping the good presents (the ones with the sparkly wrapping paper :P). Your on-call team’s stress levels reflects the health of your system, the cleanliness of your code and the culture of your organization.

GroundWork Monitor 8 is a new version of a mature product, GroundWork Monitor Enterprise. As such, a lot of what is inside of this version will be familiar to users of prior versions. For example, we are still using the same bundled GPL Nagios™ and GroundWork Distributed Monitoring Agent (GDMA), and we are still including NeDi and Cloud Hub as data feeds. Then again, much is very new. We have completely re-worked the status screens and made them much more responsive.

The digital workplace of the future is right around the corner and many enterprise tech leaders are probably wondering: How can I be prepared for the changes that lie ahead? Luckily, we’ve gathered together some of the brightest minds in the game to deliver their predictions. These experts range from technology leaders and analysts that have devoted their careers to pushing the limits of the digital workplace.

Logs are a wealth of information containing meta-data from IP addresses, User Names, and error codes. While this is all extremely helpful, the task of understanding all this can seem overwhelming at times to an untrained eye. Other times, corporations might have additional resources they would like to enrich their logs with, i.e., adding a department name to a log message that depends on the username in the log.