Operations | Monitoring | ITSM | DevOps | Cloud

Latest Videos

Canned Responses and Snippets: Your Key to Accurate, Consistent Communication

Watch this quick video to discover how to use snippets for canned responses, predefined answers, and more! Learn how Alloy Navigator helps save time, enhance efficiency, and ensure consistent, accurate communication across your company. Key moments: Streamline your ITSM/ITAM routines and boost customer satisfaction!

Handling communication

Effective communication within Alloy Navigator plays a pivotal role in the smooth functioning of IT operations. It not only ensures that all processes and tasks are executed as per the expected standards but also guarantees that every individual involved is well-informed and aligned with the overarching goals. By prioritizing clear and consistent communication, teams can reduce misunderstandings, prevent potential pitfalls, and foster a collaborative environment.

Make Connections Flow Introducing the integration with Zapier

Connect Alloy Navigator with over 2,000 popular apps and bring your IT Service Management to new automation heights as integration takes center stage! Leveraging Zapier, you can now integrate with applications like Chat, Microsoft Teams, SharePoint, Trello, Slack, Twitter, Google Calendar, and much more.

IT Projects in Style - Introducing Alloy Navigator 8.4

Alloy Navigator is an all-inclusive IT Service and Asset Management solution that helps users to maximize the efficiency of their IT operations and reduce costs. It covers all primary IT disciplines ranging from Service Desk, Asset and Software Asset Management to major ITIL-driven processes. Alloy Navigator is geared toward small, medium and enterprise businesses who strive to achieve the highest levels of productivity and customer satisfaction.

Alloy Navigator

Alloy Navigator is an ITIL-based IT Service Management and IT Asset Management solution designed and built with industry best practices and real-world customers in mind. Centered on a powerful business process automation engine, Alloy Navigator equips you with the tools to streamline and improve the efficiency of IT operations, including Incident and Problem Management, Asset Management, Change Management, Knowledge Management, Organization and Contact Management, and more.