Canned Responses and Snippets: Your Key to Accurate, Consistent Communication
Watch this quick video to discover how to use snippets for canned responses, predefined answers, and more! Learn how Alloy Navigator helps save time, enhance efficiency, and ensure consistent, accurate communication across your company.
Key moments:
0:00 - What are snippets?
0:36 - Introduction
0:46 - Use snippets for canned responses...
1:24 - ...and for any other ITSM/ITAM tasks!
2:25 - Shared snippets
2:35 - Snippet set structure
2:43 - Conclusion
Streamline your ITSM/ITAM routines and boost customer satisfaction!
You can find information about personal and shared snippets here:
https://docs.alloysoftware.com/alloynavigator/help/webportal/content/common-functions/using-snippets/using-snippets.htm