Someone just asked you for some software. What's next? Do you know what you own and what's available? Software License Management (SLM) is critical to IT Asset Management (ITAM) and is in charge of tracking, controlling, and managing the usage and distribution of software licenses within an organization. If you learn how to manage software licenses efficiently, you're in for a treat! The benefits of SLM are multiple and include.

Whether you’re auditing, detecting or addressing unlicensed software, or you want to measure software usage, InvGate Insights has what you need to slice and dice your assets to quickly sort the apps your people use. Let's see how to do it!

Remote controlling another user’s computer is a task that Service Desk agents perform frequently. To make this easy, InvGate insight has a built-in integration to take advantage of the various remote support options you might be using.

Running reports in our Asset Management Solution, InvGate Insight, requires you to simply run a query of your assets and then export. In this video, we will show you how.

You need a complete list of every IT asset, software and hardware quickly. Let’s build this together using InvGate Insight!

An IT service catalog is a one-stop shop to display all the services offered by an organization — and you can build it in just four steps. In a nutshell, it's a centralized database of active IT services to provide end-users with clear an accurate information on what the IT department offers. The ultimate goal of an ITIL service catalog is to simplify the process of making an IT service request. However, mastering this self-service option requires paying attention to several details.

The concept of a software audit can be pretty anxiety-inducing. But we've found that it's a widely misunderstood practice, and if done right, it can help bolster your IT asset management practice. Here's how.

Matt Beran – host of our Ticket Volume podcast and InvGate product specialist – presented a session on “Co-creation of value: how to design IT processes that people enjoy” during the IT Evolution Week in Mexico.

Shadow IT poses a risk to any organization, but it can be managed with a few best practices in your IT asset management. Let's break it down. This video explores what Shadow IT is, why it happens, and how to keep it under control.

Discover and centralize everything you need to know about physical, virtual, and cloud assets on the same platform with InvGate Insight.