Operations | Monitoring | ITSM | DevOps | Cloud

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Gartner is fully in the cloud. Are you?

As many of you know, Gartner is recognized as one of the premier analyst firms by most enterprise IT organizations. Given the broad and diverse set of customers Gartner serves -- many risk averse and conservative towards new technologies, Gartner generally tends to recommend incremental and measured changes. Imagine our surprise when Gartner made this very bold statement "on-premises is the new legacy.

What Is MTTR? A Simple Definition That Will Help Your Team

Mean time to resolution (MTTR) is defined as the sum of the total amount of time that service was interrupted divided by the number of individual incidents. The unit of measurement is some quantity of time. Ideally, you can use minutes as the unit. That is, unless you blacked out the eastern seaboard for weeks!

Which is the Best CMS?

It’s never been easier to create your own website, or to start selling your products online. There is a wide range of Content Management Systems (CMS) for you to choose from, each offering its own unique set of features and functionality. You have probably already heard of many of the most well-known CMS, such as WordPress and Squarespace, but there are other less well-known platforms that may be more suited to your needs.

Getting started with Jaeger to build an Istio service mesh

Service mesh provides a dedicated network for service-to-service communication in a transparent way. Istio aims to help developers and operators address service mesh features such as dynamic service discovery, mutual transport layer security (TLS), circuit breakers, rate limiting, and tracing. Jaeger with Istio augments monitoring and tracing of cloud-native apps on a distributed networking system.

A DevOps-Principled Approach to Inclusion, Diversity, and Belonging

Many organizations are transitioning to DevOps, a software practice where developers both write and operate their code. This transition is often driven by digital transformation and the need to innovate faster while being always on, 24/7. But what does DevOps have to do with diversity, inclusion, and belonging?

Fourteen Free SQL Software Tools

Our databases are the ones that keep the Internet alive. There has even been talk for some years about the development of operating systems with which users do not have direct contact with the files, but their personal files are stored in a local DB. In fact, we already see how there are online services that do this for us, such as Google Drive or Nextcloud, the latter written under free license Affero.

Notes from Observability Roundtables

The Velocity conference happened recently, and as part of it we (Honeycomb) hosted a sort of reverse-panel discussion, where you talked, and we listened. You may be aware that we’re in the process of developing a maturity model for the practice of observability–and we’re taking every opportunity we have to ask questions and get feedback from those of you who are somewhere along the path.

HBO's "Chernobyl": Is there a lesson here for IT incident management?

I’m a big fan of historical TV dramas and last week I finished watching the stunning and shattering HBO TV miniseries about the 1986 Chernobyl disaster. As a monitoring expert and a product manager, I have visited dozens of IT operations centers, control rooms and NOCs, so I couldn’t help but compare them to the Chernobyl control room scenes in the show.

API Gateways are a thing of beauty. Here's why

AWS API Gateway is a completely managed service that makes developers’ job much easier by allowing them to publish, create, monitor, maintain, and secure APIs at any scale. In today’s article, we’ll talk more about API Gateway What is it, why is it so important, as well as how it can help us with?